play icon for videos
← Academy
IMPACT MEASUREMENT & REPORTING · CHAPTER 18

How Do You Calculate the SROI Ratio?

Calculate SROI step by step, distinguish present value from NPV, and test the assumptions behind the result with a worked example.

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <style> @keyframes pulseDot{0%,100%{opacity:1}50%{opacity:.35}} *{box-sizing:border-box} body{margin:0;font-family:'Hanken Grotesk',-apple-system,BlinkMacSystemFont,sans-serif;background:#EEF2F9;padding:26px;display:flex;justify-content:center} .card{width:600px;max-width:100%;background:#FFFFFF;border:1px solid #E3E9F4;border-radius:20px;box-shadow:0 26px 64px -32px rgba(15,30,70,.34),0 2px 4px rgba(15,30,70,.05);overflow:hidden} .hdr{display:flex;align-items:center;gap:11px;padding:16px 20px;border-bottom:1px solid #EEF1F7;background:#F5F8FE} .hdr .ic{display:inline-flex;width:30px;height:30px;align-items:center;justify-content:center;border:2px solid #155DFC;border-radius:50%;color:#155DFC;font-size:15px;font-weight:800;flex-shrink:0} .hdr .t{min-width:0} .hdr .t .n{font-weight:800;font-size:14.5px;color:#0F172A;letter-spacing:-.2px} .hdr .t .s{font-size:12px;color:#64748B} .hdr .pill{margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:700;color:#155DFC;background:#E6EEFF;padding:5px 10px;border-radius:20px;white-space:nowrap} .hdr .pill .d{width:6px;height:6px;border-radius:50%;background:#155DFC;animation:pulseDot 2s infinite} .tabs{display:flex;gap:0;padding:12px 16px 0;background:#F5F8FE} .tab{flex:1;display:flex;flex-direction:column;align-items:center;gap:5px;cursor:pointer;font-family:inherit;font-size:11.5px;font-weight:700;color:#64748B;background:transparent;border:none;border-bottom:2px solid transparent;padding:8px 4px 10px} .tab.on{font-weight:800;color:#155DFC;border-bottom-color:#155DFC} .tab .num{display:inline-flex;width:20px;height:20px;align-items:center;justify-content:center;border-radius:50%;font-size:11px;font-weight:800;color:#64748B;background:#EEF1F7} .tab.on .num{color:#fff;background:#155DFC} .divider{height:1px;background:#EEF1F7} .body{padding:20px} .eyebrow{font-size:10.5px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;color:#155DFC;margin-bottom:5px} .eyebrow.g{color:#15884F} .headline{font-family:'Inter',Georgia,serif;font-size:18.5px;font-weight:600;line-height:1.25;color:#0F172A;margin-bottom:12px} .lede{font-size:12.5px;line-height:1.55;color:#475569;margin:0 0 14px} .rows{display:flex;flex-direction:column;gap:8px;margin-bottom:14px} .row{display:flex;align-items:center;gap:11px;background:#F5F8FE;border:1px solid #EEF1F7;border-radius:11px;padding:11px 13px} .row .emoji{font-size:17px} .row .rt{flex:1;min-width:0} .row .rt .n{font-size:13px;font-weight:700;color:#0F172A} .row .rt .s{font-size:12px;color:#64748B} .pillsm{font-size:11px;font-weight:800;color:#155DFC;background:#E6EEFF;padding:4px 9px;border-radius:6px;flex-shrink:0} .pillsm.gray{font-weight:700;color:#64748B;background:#EEF1F7} /* chain / timeline */ .chainwrap{position:relative;padding-left:26px} .chainline{position:absolute;left:8px;top:8px;bottom:8px;width:2px;background:#E3E9F4} .cnode{position:relative;margin-bottom:14px} .cdot{position:absolute;left:-26px;top:4px;width:16px;height:16px;border-radius:50%;background:#fff;border:3px solid #94A3B8} .clabel{font-size:9.5px;font-weight:800;letter-spacing:.5px;text-transform:uppercase;color:#64748B;margin-bottom:4px} .cbox{background:#F5F8FE;border:1px solid #EEF1F7;border-radius:11px;padding:10px 12px;font-size:12px;line-height:1.5;color:#334155} .cbox.graded{display:flex;align-items:flex-start;gap:9px;border-left-width:3px;border-left-style:solid} .cnote{margin:0 0 14px 4px;font-size:11px;line-height:1.5} .cnote .plus{display:inline-flex;width:16px;height:16px;align-items:center;justify-content:center;background:#155DFC;color:#fff;border-radius:4px;font-size:10px;font-weight:800;flex-shrink:0;margin-right:6px} .csummary{display:flex;align-items:center;gap:12px;background:#0A1B3D;border-radius:13px;padding:11px 15px;margin-top:4px} .csummary .t{flex:1;font-size:11.5px;color:#CBD8F5} .csummary .t b{color:#F1F5FF} /* matrix */ .mxwrap{border:1px solid #EEF1F7;border-radius:12px;overflow:hidden;margin-bottom:10px} .mxhead{display:grid;grid-template-columns:118px 1fr 1fr;background:#F5F8FE;border-bottom:1px solid #EEF1F7} .mxhead div{font-size:9px;font-weight:800;letter-spacing:.5px;text-transform:uppercase;color:#64748B;padding:7px 9px} .mxrow{display:grid;grid-template-columns:118px 1fr 1fr;border-bottom:1px solid #EEF1F7} .mxrow:last-child{border-bottom:none} .mxrow>div{padding:9px;font-size:11.5px;line-height:1.4;color:#334155;display:flex;align-items:center;flex-wrap:wrap;gap:5px} .mxrow .mxlabel{font-weight:700;color:#0F172A;background:#FAFBFE} .mxchip{font-size:9px;font-weight:800;letter-spacing:.3px;text-transform:uppercase;padding:3px 6px;border-radius:5px;white-space:nowrap} .promptwrap{padding:0 20px 18px} .promptlbl{font-size:10px;font-weight:800;letter-spacing:1px;text-transform:uppercase;color:#94A3B8;margin-bottom:7px} .prompt{display:flex;align-items:flex-start;gap:9px;font-family:ui-monospace,'SF Mono',Menlo,monospace;font-size:11px;line-height:1.5;color:#1E293B;background:#F5F8FE;border:1px solid #EEF1F7;border-left:3px solid #155DFC;border-radius:9px;padding:11px 12px} .prompt .car{color:#155DFC;font-weight:800;flex-shrink:0} .flagrow{display:flex;align-items:flex-start;gap:10px;background:#F5F8FE;border:1px solid #EEF1F7;border-radius:11px;padding:10px 12px;border-left-width:3px;border-left-style:solid;margin-bottom:8px} .flagtag{font-size:9.5px;font-weight:800;letter-spacing:.4px;text-transform:uppercase;padding:4px 8px;border-radius:5px;white-space:nowrap;flex-shrink:0} .flagtxt{font-size:12px;line-height:1.45;color:#334155} .lp{display:flex;align-items:center;gap:12px;background:#0A1B3D;border-radius:13px;padding:14px 16px;margin-top:6px} .lp .ic{display:inline-flex;width:34px;height:34px;align-items:center;justify-content:center;background:#14295C;border:1px solid #26407A;border-radius:9px;color:#7FA8FF;font-size:16px;flex-shrink:0} .lp .rt{flex:1;min-width:0} .lp .rt .n{font-size:13px;font-weight:800;color:#F1F5FF} .lp .rt .s{font-size:11.5px;color:#9DB2D9} .lp .open{font-size:11px;font-weight:800;color:#0A1B3D;background:#7FA8FF;padding:6px 11px;border-radius:7px;white-space:nowrap} </style> </head> <body> <div class="card"> <div class="hdr"> <span class="ic">&#128202;</span> <div class="t"> <div class="n">Investee SROI · SROI Ratio &amp; NPV</div> <div class="s">DEMO-07 · Sopact Sense · SROI Investee</div> </div> <span class="pill"><span class="d"></span>Calculating</span> </div> <div class="tabs" id="tabs"></div> <div class="divider"></div> <div class="body" id="body"></div> <div class="promptwrap"> <div class="promptlbl">The prompt behind this step</div> <div class="prompt"><span class="car">&gt;</span><span id="promptTxt"></span></div> </div> </div> <script> (function(){ var TABS = ["Setup", "Calculate", "Fix", "Report"]; var CONTENT = [{"eyebrow": "Step 1 · Load the dataset", "headline": "The input is your Decision Brief, nothing else", "lede": "Clean data with persistent contact IDs, loaded before any ratio gets computed.", "prompt": "You are the Sopact Sense Assistant working over the [DEMO] dataset (clean data + persistent contact IDs). Load my Decision Brief (decision, audience, outcomes, indicators, evidence standard) first, then wait for my task."}, {"eyebrow": "Step 2 · Compute ratio + sensitivity", "headline": "NPV, ratio, and a range — not one number", "lede": "Each line is graded <strong style=\"color:#15884F\">green</strong>, <strong style=\"color:#C9820A\">amber</strong>, <strong style=\"color:#C63E2B\">red</strong> — a single-point ratio without a sensitivity check stays amber.", "prompt": "From the value map for [PROGRAM], discount multi-year net values at [DISCOUNT_RATE], sum to PV, divide by inputs; sensitivity on top two assumptions ±[PCT]%. Grade green/amber/red."}, {"eyebrow": "Step 3 · One-fix follow-up", "headline": "Bound the ratio", "lede": "The lowest-graded element gets one realistic fix — the single edit that moves it toward green.", "prompt": "Take the lowest-graded element above and fix it using only what the program could realistically measure. Show the before → after grade and the single indicator/edit that moves it to green."}, {"eyebrow": "Step 4 · Missing & incomplete report", "headline": "Every gap becomes one named ask", "lede": "Every amber or red item becomes one named ask — the report leads with the decision it informs.", "prompt": "Create a 'missing & incomplete' report from this analysis in Sopact branding [or paste your website URL / brand guideline to apply your own]. List every element graded amber or red, what is missing, and the one input that fixes each. Lead with the decision this report informs."}]; var BODIES = { setup: "<div class=\"row\"><span class=\"emoji\">&#128202;</span><div class=\"rt\"><div class=\"n\">SROI Investee dataset</div><div class=\"s\">DEMO-07 · clean data + persistent contact IDs</div></div><span class=\"pillsm\">Loaded</span></div><div class=\"row\"><span class=\"emoji\">&#128203;</span><div class=\"rt\"><div class=\"n\">Decision Brief</div><div class=\"s\">Decision, audience, outcomes, indicators, evidence standard</div></div><span class=\"pillsm gray\">Structure</span></div><div class=\"row\"><span class=\"emoji\">&#128202;</span><div class=\"rt\"><div class=\"n\">Value map (from prior step)</div><div class=\"s\">REC-1042 — multi-year net values ready to discount</div></div><span class=\"pillsm gray\">Loaded</span></div>", build: "<div class=\"mxwrap\"><div class=\"mxhead\"><div></div><div>Value</div><div>Note</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Present value of value</div><div>$2.1M<span class=\"mxchip\" style=\"background:#15884F;color:#fff\">GREEN</span></div><div>3% discount</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Total inputs</div><div>$0.7M</div><div>incl. in-kind</div></div><div class=\"mxrow\"><div class=\"mxlabel\">SROI ratio</div><div>3.0 : 1<span class=\"mxchip\" style=\"background:#C9820A;color:#fff\">AMBER</span></div><div>range 2.4-3.6 under ±15%</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Beyond year 1</div><div>—<span class=\"mxchip\" style=\"background:#C63E2B;color:#fff\">RED</span></div><div>no duration data</div></div></div>", fix: "<div class=\"mxwrap\"><div class=\"mxhead\"><div></div><div>Value</div><div>Note</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Present value of value</div><div>$2.1M<span class=\"mxchip\" style=\"background:#15884F;color:#fff\">GREEN</span></div><div>3% discount</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Total inputs</div><div>$0.7M</div><div>incl. in-kind</div></div><div class=\"mxrow\"><div class=\"mxlabel\">SROI ratio</div><div>±15% sensitivity run on proxy + attribution<span class=\"mxchip\" style=\"background:#15884F;color:#fff\">GREEN</span></div><div>range 2.4-3.6 under ±15%</div></div><div class=\"mxrow\"><div class=\"mxlabel\">Beyond year 1</div><div>—<span class=\"mxchip\" style=\"background:#C63E2B;color:#fff\">RED</span></div><div>no duration data</div></div></div><div class=\"cnote\" style=\"color:#15884F;margin-left:0\"><span class=\"plus\">+</span><strong>Fix applied:</strong> Run ±15% sensitivity on proxy + attribution</div>", reportFlags: "<div class=\"flagrow\" style=\"border-left-color:#C9820A\"><span class=\"flagtag\" style=\"color:#C9820A;background:#FBF0DA\">AMBER</span><div class=\"flagtxt\">SROI ratio — 3.0:1 is reported as a single point, with no sensitivity range yet run.</div></div><div class=\"flagrow\" style=\"border-left-color:#C63E2B\"><span class=\"flagtag\" style=\"color:#C63E2B;background:#FCE9E7\">RED</span><div class=\"flagtxt\">Beyond year 1 — no duration data exists to value multi-year impact.</div></div>", lpTitle: "Missing & incomplete report · shareable link", lpSub: "Decision-first · Sopact branding · Investee SROI · SROI Ratio & NPV", summaryBefore: "Grade: 1 green &middot; 1 amber &middot; 1 red. A ratio with no range yet.", summaryAfter: "Grade: 2 green &middot; 0 amber &middot; 1 red. A range, not one number." }; var phase = 1; var tabsEl = document.getElementById('tabs'); var bodyEl = document.getElementById('body'); var promptEl = document.getElementById('promptTxt'); function renderTabs(){ tabsEl.innerHTML = ''; TABS.forEach(function(label, i){ var b = document.createElement('button'); b.type = 'button'; b.className = 'tab' + (i === phase ? ' on' : ''); b.innerHTML = '<span class="num">' + (i+1) + '</span><span>' + label + '</span>'; b.addEventListener('click', function(){ phase = i; render(); }); tabsEl.appendChild(b); }); } function renderBody(){ var c = CONTENT[phase]; var eyebrowClass = (phase===2) ? 'eyebrow g' : 'eyebrow'; var out = '<div class="' + eyebrowClass + '">' + c.eyebrow + '</div><div class="headline">' + c.headline + '</div><p class="lede">' + c.lede + '</p>'; if (phase === 0) { out += '<div class="rows">' + BODIES.setup + '</div>'; } else if (phase === 1) { out += BODIES.build; out += '<div class="csummary"><div class="t"><b>' + BODIES.summaryBefore + '</b></div></div>'; } else if (phase === 2) { out += BODIES.fix; out += '<div class="csummary"><div class="t"><b>' + BODIES.summaryAfter + '</b></div></div>'; } else { out += BODIES.reportFlags; out += '<div class="lp"><span class="ic">&#128196;</span><div class="rt"><div class="n">' + BODIES.lpTitle + '</div><div class="s">' + BODIES.lpSub + '</div></div><span class="open">Open &rarr;</span></div>'; } bodyEl.innerHTML = out; promptEl.textContent = c.prompt; } function render(){ renderTabs(); renderBody(); } render(); })(); </script> </body> </html>
Sopact Academy · Course review

Practical Academy guide

How Do You Calculate the SROI Ratio?

Divide the present value of adjusted social outcomes by the present value of the inputs invested. First review the outcome quantities, valuation sources and contribution assumptions. Then calculate each year’s value, discount it to a common date and test how the result changes under different assumptions.

This is the calculation exercise in the optional valuation sequence. Bring your value map and proxy-selection notes. You will leave with a calculation that a colleague can reproduce, a sensitivity table and a clear statement of what the result does—and does not—show.

Keep three calculations separate

SROI ratio = present value of adjusted outcomes ÷ present value of inputs.

Net present value (NPV) = present value of adjusted outcomes − present value of inputs.

Net SROI ratio = net present value ÷ present value of inputs.

The conventional SROI ratio and the net SROI ratio are different measures. Name the one you report. Social Value International’s Guide to SROI, Stage 5, distinguishes these calculations and explains discounting and sensitivity analysis.

A hypothetical conventional ratio of 1.48:1 represents an estimated 1.48 units of social value per unit invested under the stated scope and assumptions. It does not mean the investor receives 1.48 units of cash, or that the organization has that amount available to spend.

Review the value map before doing the arithmetic

Confirm which stakeholders, activities and reporting period the calculation covers. Check that each outcome has a measure, a quantity, an appropriate valuation source and an explanation of contribution. Identify material negative outcomes and possible overlap between rows. A clean spreadsheet cannot compensate for a missing outcome or a proxy that values something different.

Review the denominator too. Keep a record of included resources, their timing and any allocation across activities. Explain treatment of relevant non-cash inputs instead of silently counting only the grant. Do not compare a whole-program benefit estimate with the cost of one small part of the program.

Label forecast outcomes separately from observed outcomes. A forecast can support planning, but anticipated results should not become reported achievements simply because they appear in the same worksheet. If the evidence is not ready, revisit when monetary valuation is credible.

Worked example: calculate one fictional outcome

All numbers below are invented to teach the arithmetic. They are not a customer result, recommended proxy, typical discount rate or valuation of any other lesson’s employment cohort. This deliberately simplified example contains one outcome; a real analysis must consider its material outcomes and harms.

Assume 10 outcome units, each valued at 1,000 currency units per year. Gross first-year value is 10 × 1,000 = 10,000. For the exercise, assume 20% would have happened anyway and 25% of the remaining change is attributed to others. Assume zero displacement explicitly for teaching; zero must not become an automatic setting in a real analysis.

Adjusted year-one value = 10,000 × (1 − 0.20) × (1 − 0.25) = 6,000.

Notice that the percentages are applied sequentially to the remaining value. This example does not subtract 20% and 25% from the original value as a combined 45%. In your own model, document precisely what each estimate means and avoid applying the same adjustment twice.

Lay out the years before discounting

Assume this outcome lasts three years, with 10% drop-off after the first year. The undiscounted adjusted values are therefore 6,000 in year one, 5,400 in year two and 4,860 in year three. Drop-off describes a reduction in continuing impact in this model; it is not automatically the percentage of people who stop answering a survey.

Assume inputs of 10,000 at the start, called year zero. Benefits occur at each year-end. Use a 5% discount rate solely for this teaching example. For an actual appraisal, select and document the rate appropriate to its purpose and governing guidance, including consistent treatment of prices and inflation.

Present value in year t = adjusted value in that year ÷ (1 + discount rate)t.

Fictional calculation: benefits at year-end, 5% discount rate
YearAdjusted valueCalculationPresent value
16,0006,000 ÷ 1.055,714.29
25,4005,400 ÷ 1.05²4,897.96
34,8604,860 ÷ 1.05³4,198.25
Total16,260Sum unrounded discounted values14,810.50

The input occurs at year zero, so its present value is 10,000. If inputs occur in later periods, record those dates and discount them consistently rather than assuming everything happens at the start. Keep unrounded values in the calculation and round only the displayed results.

Duration, drop-off and discounting answer different questions: how long the outcome continues, how its impact changes, and how values at different dates are compared. A missing duration assumption leaves a multi-year projection unsupported; it does not make division mathematically impossible.

Calculate the ratio and explain it

Conventional SROI = 14,810.50 ÷ 10,000 = approximately 1.48:1.

NPV = 14,810.50 − 10,000 = 4,810.50. The corresponding net SROI ratio is approximately 0.48:1. Using NPV as the numerator while calling the result the conventional SROI ratio would confuse two different calculations.

A suitable explanation is: “In this fictional three-year model, adjusted outcomes have a present value of approximately 14,811 against inputs of 10,000. The conventional ratio is 1.48:1, using the stated valuation, contribution, duration and timing assumptions.” Keep the assumptions beside that sentence.

A ratio above 1 does not independently prove causation, funding effectiveness or cash savings. A ratio below 1 means the included valued outcomes are below included inputs under the model; examine omissions, uncertainty and the decision context before judging the activity. Neither number describes everything stakeholders may value.

Test which assumptions change the conclusion

Start by changing one assumption at a time so the effect is visible. Then test combinations that are defensible for the real decision. The variations below are teaching scenarios, not an empirically justified range for a real program.

Teaching scenarios: all other assumptions held constant
ScenarioChange from central modelConventional SROI
CentralThree years; original assumptions1.48:1
One-year durationOnly the first year is included0.57:1
Two-year durationOnly years one and two are included1.06:1
Lower proxyValue per unit reduced by 25%1.11:1
Higher proxyValue per unit increased by 25%1.85:1
Higher deadweight40% rather than 20%1.11:1

In this example, the duration assumption materially affects whether the ratio exceeds 1. That gives the team a practical question: what evidence supports value continuing beyond the first year? It does not justify extending the duration until the number looks attractive.

A central estimate is useful when accompanied by its assumptions and sensitivity results. A low-to-high scenario range is not automatically a statistical confidence interval. Nor is a fixed plus-or-minus percentage always the right test: choose alternatives that reflect the actual uncertainty in your evidence.

Test outcome quantities, valuation choices, contribution, duration, drop-off and relevant input estimates. Report important alternatives even when they make the result less favorable. If one choice dominates the result, make that dependency visible and identify the evidence needed to improve it.

Build a worksheet another person can check

  • Keep one row per defined outcome, with a source ID for each quantity and valuation.
  • Separate original values, contribution adjustments and year-by-year projections.
  • Record inputs and benefits against actual timing conventions.
  • Show the discount rate, formulas and full-precision totals.
  • Keep the central scenario separate from sensitivity scenarios.
  • Label unresolved inputs and exclusions; do not convert blanks into zero.
  • Save the reviewed version, reviewer and date alongside the report.

Ask a colleague to reproduce the small example above without seeing your final total. They should obtain 14,810.4956 for the present value of outcomes and approximately 1.48105 for the conventional ratio. If not, inspect year numbering, percentage definitions, rounding and whether an input was subtracted twice.

For a larger analysis, reconcile the report’s headline to its outcome rows. A changed source file should lead to a reviewed revision, not an unexplained change in a previously issued report.

Use AI to check the calculation, not invent the assumptions

Prompt
Review this supplied SROI value map and input schedule. Use only the provided quantities, sources, assumptions and timing. List missing or conflicting fields before calculating. For complete rows, show adjusted annual values, drop-off, discount factors, present value of outcomes, present value of inputs, conventional SROI and NPV separately. Reproduce every formula. Test the alternative assumptions I supply and explain which changes affect the decision. Do not invent proxies, default missing percentages to zero or label the analysis independently assured. End with the evidence a human reviewer must check.

Verify the returned arithmetic in a spreadsheet or other calculation tool. Inspect the source references and the meaning of each percentage. A polished explanation can still multiply the wrong units or count the same benefit twice.

In a configured Sopact workflow, keep the calculation, underlying documents, definitions and review notes connected. Test whether your team can retrieve a source and distinguish a draft estimate from an approved reporting version. This supports accountable review; it does not make software a substitute for valuation expertise.

Watch the SROI explanation

Watch the video · 4 minutes 13 seconds. Review how the ratio relates to the decisions a team makes next. The arithmetic in this lesson is a separate teaching example, so its numbers need not match the video. Browse the video library.

Frequently asked questions

What is the SROI formula?

The conventional formula divides the present value of adjusted social outcomes by the present value of inputs. Define the scope, timing and adjustments before calculating, and identify this as the conventional ratio.

What is the difference between present value and NPV?

Present value expresses values at a common date. Net present value subtracts the present value of inputs from the present value of adjusted outcomes. They are not interchangeable numerators for the same ratio.

Does an SROI ratio of 3:1 mean a cash return?

No. It represents an estimated three units of social value per unit invested within the analysis. Some valued outcomes are not cash flows, and the ratio does not promise repayment to an investor.

What discount rate should I use?

Use a documented rate appropriate to the appraisal’s purpose and applicable guidance, with consistent prices and timing. The 5% rate in this lesson is a fictional teaching assumption, not a general recommendation.

How does drop-off affect SROI?

In a multi-year projection, drop-off reduces continuing impact in later periods under the model’s assumptions. It is separate from discounting and should not be equated automatically with survey nonresponse or participant dropout.

Must I report a range instead of a central ratio?

Report the central calculation with meaningful sensitivity tests and assumptions. Scenario results help show uncertainty but are not automatically statistical confidence limits. Select alternative assumptions for reasons you can explain.

Can I compare two organizations using their SROI ratios?

Do not treat the ratios alone as a ranking. Different stakeholders, outcomes, scope, valuation methods and time horizons can produce different results. Examine comparability and the underlying evidence first.

Can AI certify an SROI calculation?

AI can assist with calculations and review questions, but its output is not independent assurance. Check formulas, sources and assumptions, and use an appropriate review process for the decision and claims being made.

Finish the valuation exercise with a report and a next action

Bring the reviewed calculation into your donor report. State the decision, scope, observed and forecast outcomes, valuation method, central result, sensitivity tests and limitations. Explain whose outcomes remain outside the monetary estimate.

Then choose one practical improvement for the next collection cycle. It might be follow-up evidence on duration, a better outcome measure or a stronger source for a valuation. Assign an owner and review date. The ratio should help the team decide what to learn and change.

Get the impact-report writing ebook and explore report examples. For assistance preparing a draft from reviewed evidence, revisit writing a funder report with AI.

Lesson revised September 12, 2026. All calculation amounts and scenario variations are fictional teaching assumptions. This lesson is not an independently assured SROI analysis.

Return to your course →

Put this guide into practice.

Start with one outcome you need to explain. Define the measure, check who and what the data covers, and keep the evidence behind each claim.

Explore Impact Measurement →
Prepare data governance before using AI
Prepare your data governance
nonprofit-data-governance-before-ai
Feedback
Foundation
Prepare an evidence register and a tested governance baseline before applying AI to program data.
Make learning part of the work you already do
The Loop — the method in one read
the-loop
Loop
The method
0
One continuous method for reliable, traceable AI reporting across case, application, grant, and program workflows: collect clean, analyze on arrival, and improve in time.
Teams running cases, applications, grants, or programs that need AI-assisted reporting they can reproduce, trace to source evidence, and act on before the cycle ends.
What Is Case Intelligence?
What Is Case Intelligence?
what-is-case-intelligence
Case
Foundation
1
One current, traceable record for each person—connecting intake, services, notes, surveys, documents, outcomes, decisions, and follow-up.
Workforce and training · Youth and mentoring · Case management · Scholarships · Accelerators · Education · Nonprofit programs
What Is Grant Intelligence?
What Is Grant Intelligence?
what-is-grant-intelligence
Grant
Foundation
1
One connected evidence record from application and committee review through the awarded grant, grantee reporting, renewal, and board accountability.
Foundations and grantmakers · Public grant programs · Scholarships and fellowships · Accelerators
What Is Portfolio Intelligence?
What Is Portfolio Intelligence?
what-is-portfolio-intelligence
Portfolio
Strategy
1
A source-linked portfolio view that connects each investee or grantee's agreed plan, reporting cadence, evidence, risks, and results.
Impact funds and investors · Foundations with grant portfolios · Family offices · Blended-finance vehicles
What Is Connected Data Intelligence?
What Is Connected Data Intelligence?
connected-data-intelligence
Feedback
Foundation
1
Keep evidence from surveys, files, notes, documents, systems, sites, and reporting periods connected to one continuing record.
Multi-program nonprofits · Member and chapter networks · Research associations · Training and coaching teams · Organizations with scattered evidence
Build an impact report from evidence you can explain
What Is Impact Measurement and Reporting?
embedded-impact-measurement
Reporting
Align
1
Define intended change, align organization and funder context, govern measures, interpret evidence, and produce traceable reports for decisions.
Program and impact teams · MEL leads · Funders and donors · Foundations · Impact funds · Organizations building rigorous impact reports
Build a repeatable collect, review and improve cycle
Methodology — continuous, not annual
loop-methodology
Loop
The method
1
The continuous collect–analyze–improve cycle, adopted as an experiment: start with the step that already pays and add one data-collection step at a time.
Teams tired of rebuilding spreadsheets and forms who want a measurement system that compounds instead of resetting.
How to Build a Theory of Change with AI: Prompts and Examples
Build a Theory of Change You Can Test
how-to-build-a-theory-of-change
Reporting
Align
2
How Do You Onboard a Portfolio and Track Results?
Agree the Portfolio Reporting Plan
onboard-portfolio-lock-impact-agreement-track-results
Portfolio
Data Dictionary
2
Test whether an AI-assisted result is repeatable and correct
Reliability — the same answer twice
loop-reliability
Loop
The method
2
Determinism as a feature: the same question over the same data returns the same answer every run — the opposite of a generic AI chat that drifts.
Anyone who has watched a general AI tool give two different numbers for the same question and needs results they can stand behind.
Design application intake around a defensible decision
Design an Application Process
how-to-design-an-application-process
Grant
Foundation
2
How to Structure Stakeholder Data: Four Common Patterns
Choose your record structure
which-shape-is-your-data
Feedback
Foundation
2
Map the people, observations and relationships your workflow needs before collecting data.
How to Build a Logic Model: Steps, Example and AI Prompt
Build a Logic Model You Can Use
how-to-build-a-logic-model
Reporting
Align
3
How Do You Onboard a Grant or RFP Program?
Onboard a Grant or RFP Program
how-to-onboard-a-grant-rfp-program
Grant
Foundation
3
Turn your theory of change into a data-collection plan
Turn a Theory of Change into a Data-Collection Workflow
theory-of-change-to-data-collection-workflow
Case
Foundation
3
Build a portfolio data dictionary without forcing false comparisons
Map Portfolio Data to Reporting Standards
portfolio-data-dictionary-standards-mapping
Portfolio
Chapters
3
Keep a clear trail from a finding to its evidence
Traceability & Transparency
loop-traceability
Loop
The method
3
Every figure links back to the exact response, note, or document it came from — a full audit trail from headline result to raw evidence.
Teams whose numbers get scrutinized — by funders, boards, auditors, or standards — and who need to answer where did this come from on the spot.
How to Change Survey Questions Without Losing Comparability
Change questions with a clear history
change-questions-without-breaking-the-record
Feedback
Control
3
Create a question-change log and decide how old and new versions should appear in reports.
Programme & MEL leads · Teams whose questionnaire has ossified · Anyone evaluating a platform where configuration is a purchased service
Five Dimensions of Impact: How to Review Your Evidence
Use the Five Dimensions to Test the Evidence
five-dimensions-of-impact
Reporting
Align
4
How Do You Design a Grant Rubric and Eligibility Rules?
Design Your Rubric & Eligibility Rules
grant-rubric-eligibility-rules
Grant
Foundation
4
How to Measure Outcomes Across an Investment or Grant Portfolio
Frame Outcomes Over Outputs at Portfolio Level
frame-outcomes-portfolio-level
Portfolio
Chapters
4
Adapt the learning cycle to your workflow
Flexibility — one method, four workflows
loop-flexibility
Loop
The method
4
The same collect–analyze–improve cycle, shaped to four kinds of impact work — case, grant, portfolio, and feedback — each shown end to end.
Anyone deciding where the Loop fits their work, who wants to see the full path from messy input to a report they can defend.
How to Collect Feedback Offline and Keep Records Connected
Collect offline and reconcile the batch
collect-feedback-offline
Feedback
Connect
4
Build a field protocol and reconcile a test batch across devices, visits and delayed uploads.
Field & multi-site programs · Low-connectivity contexts · Nonprofits collecting in person
How Do You Design an Intake Form for a Baseline?
Design an Intake Form That Captures a Usable Baseline
intake-form-usable-baseline
Case
Nonprofit Track
5
Turn a proposed outcome into a reporting definition
Outcomes vs Outputs
frame-outcomes-over-outputs
Grant
Foundation
5
Impact Due Diligence: Review Evidence Before Investment
Pre-Investment Due Diligence & Screening
pre-investment-due-diligence-screening
Portfolio
Chapters
5
Plan and review your first workflow pilot
The Guarantee — first workflow in 2 months
loop-guarantee
Loop
The method
5
How to Build an Organization Evidence Model
Build the Organization Evidence Model
build-organization-evidence-model
Reporting
Align
5
How to Analyze Documents as Evidence: Sources, Context and Review
Read documents as traceable evidence
read-documents-as-evidence
Feedback
Connect
5
Create a document register and reviewed findings with source locations, context and explicit exceptions.
How to Clean Open-Ended Survey Responses Without Losing Meaning
Clean responses and define the denominator
clean-open-ended-survey-responses
Feedback
Clean
6
Create a cleaning log, response-status table and reproducible report statement.
How to Review Participant Support Needs Mid-Program
Spot At-Risk Participants Mid-Program
spot-at-risk-participants-mid-program
Case
Nonprofit Track
6
How to Write a Nonprofit Grant Application: Template and Example
Grant Application for Nonprofits
grant-application-for-nonprofit-organizations
Grant
Foundation
6
Design quarterly portfolio reporting that investees can complete
Collect Investee Reporting Without Repeated Rework
collect-investee-reporting-without-burden
Portfolio
Chapters
6
How to Build a Funder Context Profile: Research to Reporting
Build a Sourced Funder Context Profile
build-funder-context-profile
Reporting
Align
6
How Do You Measure Change at Exit?
Measure Change at Exit (Not Just Completion)
measure-change-at-exit
Case
Nonprofit Track
7
How Do You Collect Applications Clean at the Source?
Collect Applications Clean at the Source
collect-applications-clean-at-source
Grant
Collect
7
How to Follow Up on Missing Investee Data
How to Follow Up on Missing Investee Data
chase-missing-investee-data
Portfolio
Chapters
7
How to Analyze Multilingual Feedback and Evaluate Software
Analyze and review multilingual feedback
analyze-multilingual-feedback
Feedback
Clean
7
Build a language review sheet and test software on original responses, translations, codes and reporting bases.
Multi-country programs · Multilingual survey data · Global networks & chapters
How to Define Impact Metrics Your Team and Funder Can Use
Define Measures the Organization and Funder Can Both Use
define-impact-metrics-funders-want
Reporting
Align
7
Survey Attrition in Longitudinal Studies: Track Missing Waves
Track missing waves and matched outcomes
survey-attrition-longitudinal-studies
Feedback
Read
8
Build a wave-status register, compare response groups and report paired change with coverage and limitations.
How to Use Mentor Notes to Review Participant Support
Use mentor notes for support review
mentor-notes-early-warning
Case
Nonprofit Track
8
How Do You Reduce Applicant Burden?
Reduce Applicant Burden
reduce-applicant-burden-auto-clarification
Grant
Collect
8
Find inconsistencies in portfolio returns before reporting
Analyze Investee Reports Across Sources
read-investee-reports-multi-signal
Portfolio
Chapters
8
Impact Metric Definitions: A Practical Worksheet and Example
Give Every Number One Definition
one-definition-for-every-number
Reporting
Define
8
How to Connect Quantitative and Qualitative Survey Data
Connect scores and comments
connect-quantitative-qualitative-survey-data
Feedback
Read
9
Build a linked analysis view and joint display, with clear groups, reporting bases and evidence limits.
How to Calculate SROI as New Evidence Arrives
Calculate SROI — Live, Sourced, and Honest
calculate-sroi-live
Case
Nonprofit Track
9
How to Collect Grantee Reports with Less Burden
Collect Grantee Reports Without Burden
collect-grantee-reporting-without-burden
Grant
Collect
9
Keep company, investment and reporting history connected
Track Results Against the Impact Agreement
track-investees-impact-agreement-variance
Portfolio
Chapters
9
Turn Reporting Requirements into Evidence: A Practical Mapping Guide
Turn Requirements Into Collectable Evidence
turn-reporting-requirements-into-evidence
Reporting
Define
9
Connect baseline, follow-up and different rater perspectives
Analyze pre, mid and post surveys
analyze-pre-mid-post-survey-data
Feedback
Read
10
Build a matched pre/mid/post analysis, interpret score movement and retain clear rules for missing waves.
How to Report a Job-Training Program to Grant Funders
Turn a Cohort into a Funder Impact Report
job-training-grant-impact-report
Case
Nonprofit Track
10
How to Follow Up on Missing Grantee Data
Chase Missing Grantee Data
chase-missing-grantee-data
Grant
Collect
10
How to Build Useful Portfolio Impact Monitoring Alerts
Build Useful Portfolio Impact Alerts
portfolio-risk-monitoring-alerts
Portfolio
Chapters
10
How to Collect Clean Data Inside Your Workflow
Collect Clean Evidence Inside the Workflow
collect-clean-data-at-the-source
Reporting
Embed
10
How to Analyze Longitudinal Survey Data
Analyze longitudinal survey data
analyze-longitudinal-survey-data
Feedback
Read
11
Build a continuing analysis record with clear time scales, observed trajectories and limits.
How to Turn a Job Description into a Requirements Checklist
Clarify employer requirements
job-description-requirements-checklist
Case
Social Enterprise Track
11
Review applications with evidence, clear criteria and human judgment
Review Without Reviewer Bias
review-applications-without-reviewer-bias
Grant
Analyze
11
How to Ask AI Questions About Your Portfolio Data
Ask AI Questions About Portfolio Data
ask-your-portfolio-anything
Portfolio
Chapters
11
How to Keep Impact Reporting Numbers Consistent
Get Stable Results From Governed Data
same-numbers-every-time
Reporting
Read
11
How Do You Analyze a Batch of Grant Applications?
Analyze a Whole Round
how-to-analyze-a-batch-of-grant-applications
Grant
Analyze
12
How to Measure Outcome Duration and Drop-Off
Measure outcome duration and drop-off
measure-outcome-duration-drop-off
Feedback
Read
12
Build a dated outcome claim, distinguish missingness from outcome loss and test forecast assumptions.
How to Score Candidate–Role Matches with a Clear Rubric
Review candidate–role evidence
score-candidate-role-matches-without-bias
Case
Social Enterprise Track
12
Evidence Traceability: Link Every Report Claim to Its Source
Trace Every Result Back to Its Evidence
where-every-number-came-from
Reporting
Read
12
How Do You Roll Up a Grant Portfolio?
Aggregate Outcomes Across a Grant Portfolio
how-to-roll-up-a-grant-portfolio
Portfolio
Chapters
13
How to Report Job Placements to Impact Investors
Turn a Cohort into a Social-Enterprise Investor Report
job-placement-investor-impact-report
Case
Social Enterprise Track
13
How Do You Track Reviewer Conflicts of Interest?
Track Reviewer Conflicts of Interest
track-conflicts-of-interest-audit
Grant
Analyze
13
How to Write a Donor Report: Format, Evidence and Example
Design a Report for a Real Funding Decision
donor-report-funders-trust
Reporting
Decide
13
Build a report brief and claim-and-evidence table before drafting. Explain delivery, outcomes, spending, limitations and next actions.
Program managers, grant leads and reporting teams
AI Data Access Controls: What Your Assistant May See
Control what the assistant can access
what-the-assistant-may-see
Feedback
Prove
13
Define task-specific access, test synthetic records and verify report-sharing boundaries.
How to Write an Evidence-Based Impact Narrative
Write a cited impact narrative
impact-narrative-funder-report-cited
Feedback
Prove
14
Build and check a report paragraph using a claim-and-source table, appropriate quotations and clear limitations.
How Do You Read a Grantee Report?
Read a Grantee Report
read-grantee-report-multi-signal
Grant
Analyze
14
How to Use SROI Across a Portfolio Without Double Counting
Use SROI Across a Portfolio
monetize-impact-sroi-across-levels
Portfolio
Chapters
14
How to Write a Funder Report with AI—and Check It
Generate the Audience-Specific Report From Evidence
assistant-writes-the-funder-report
Reporting
Decide
14
Draft from approved sources, check the claims, and save an accountable report version. Bring the brief from the previous lesson.
Program managers, grant leads and reporting teams
How Do You Compute Grantee Variance?
Compute Grantee Variance
how-to-compute-grantee-variance
Grant
Analyze
15
When Is a Monetary Value on Social Impact Credible?
Add a Credible Dollar Value With SROI
credible-dollar-value-on-impact
Reporting
Optional method
15
Prepare a valuation brief. Decide what the evidence supports, what needs more work, and when an outcome account is enough.
Program, evaluation and investment teams considering social-value estimates
Keep a person’s history connected across programs and staff changes
Follow one person over time
one-person-followed-for-years
Feedback
Shapes
15
Build a participant record that preserves episodes, dates, versions and missingness across repeated collection.
How Do You Build an SROI Value Map?
Build an SROI Value Map
how-to-build-an-sroi-value-map
Reporting
Optional method
16
Build a first value map, keep missing evidence visible, and give each unresolved outcome a next action.
Evaluation, program and investment teams preparing an SROI analysis
How Do You Track Budget and Actual Spend?
Track Budget vs Actual Spend
how-to-track-budget-invoices-actual-spend
Grant
Analyze
16
Multi-Rater Feedback: Connect Perspectives and Protect Context
Connect several perspectives on one person
several-people-describing-one-person
Feedback
Shapes
16
Design subject-rater relationships, reporting rules and a tested multi-perspective feedback record.
How Do You Pick a Financial Proxy for SROI?
Pick a Defensible Financial Proxy
how-to-pick-a-financial-proxy-for-sroi
Reporting
Optional method
17
Compare candidate valuation sources and document why one fits your outcome, stakeholder and reporting period.
Evaluation and reporting teams selecting financial proxies
How Do You Analyze Grantee Reporting Longitudinally?
Analyze Grantee Reporting Over Time
analyze-grantee-reporting-longitudinal
Grant
Analyze
17
How Do You Compare Investees When Each One Defines Its Metrics Differently?
Compare & Benchmark Investees
compare-benchmark-investees
Portfolio
Chapters
17
Cross-Program Reporting: Combine Results Without Losing Meaning
Combine evidence across programs
many-programs-one-picture
Feedback
Shapes
17
Build a defensible cross-program result with comparable measures, correct denominators and documented exclusions.
How Do You Calculate the SROI Ratio?
Calculate the SROI Ratio With a Range
how-to-calculate-the-sroi-ratio
Reporting
Optional method
18
Build a reproducible SROI calculation, test its assumptions and explain the result in a reviewed report.
Evaluation and reporting teams reviewing an SROI calculation
How to Read Form 990 for a Grant Review
Read a 990 for Compliance
how-to-read-a-990-for-compliance
Grant
Analyze
18
How Do You Build Dashboards and Compliance Reports?
Build Dashboards and Reviewed Reports
dashboards-sroi-compliance-reports
Portfolio
Chapters
18
Plan evidence collection across your network
Run a member-network survey
member-network-survey
Feedback
Shapes
18
Design and test a member reporting cycle with continuing records, coverage checks and authorized results.
Ask Your Whole Grant Round Anything (Assistant + MCP)
Ask Your Whole Grant Round Anything
ask-your-grant-round-anything
Grant
Analyze
19
Produce portfolio reports that trace back to approved evidence
Produce the LP and Board Impact Report
portfolio-lp-board-impact-report
Portfolio
Chapters
19
How Do You Build a Grant Audit Trail?
Build a Grant Audit Trail
grant-audit-compliance-trail
Grant
Communicate
20
How Do You Connect Your Stack Without Lock-In?
Connect Systems and Test Data Portability
portfolio-connect-your-stack
Portfolio
Chapters
20
How Do You Produce Grant Compliance Reports?
Produce Compliance Reports
grant-compliance-regulatory-reports
Grant
Communicate
21
How Do You Roll Grantees Into a Board Report?
Roll Grantees Into a Board Report
roll-grantees-funder-board-report
Grant
Communicate
22
How Do You Build Grant Dashboards and Maps?
Grant Dashboards & Maps
grant-dashboards-geographic-mapping
Grant
Communicate
23