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Sopact
Associations / Federations / Member networks

A shared picture.
With every chapter in it.

Collect chapter updates, event records, member feedback and interviews in one connected history. Compare participation and renewal while keeping the local explanation behind each result.

WorldSkills participant at the Lyon 2024 closing ceremony, with a national flag.
WorldSkills International · Sopact customer story. Workflow examples use sample data.

WHO IT’S FORAssociation and federation operations, membership leaders and chapter-support teams coordinating recurring data collection across a network.

WHEN IT MATTERSMember lists, event records and local updates do not line up when a renewal or board-reporting cycle begins.

The decision behind the data

A lower count.
An incomplete picture.

Where did participation fall, what do local notes explain, and what happened after the chapter changed its program?

Illustrative workflow · sample records
NETWORK VIEW / Q2 ILLUSTRATIVE
ChapterEvent filesUnique attendees
North4 / 4 complete84
Central3 / 4 incomplete61 observed
South4 / 4 complete72
Central cannot be ranked fairly while its event record is incomplete.
Open the definition +

Unique attendees: distinct permitted person IDs with evidenced attendance during Q2. Repeat attendance counts once in this measure. Unmatched IDs and missing event files are disclosed separately. Affiliation is evaluated at each event date.

How the workflow runs

One workflow.
A record that keeps growing.

Choose a stage to explore its data, context and next decision. Examples use illustrative data.

01
Collect

Meet local teams where the work happens.

Collect chapter updates and interviews alongside membership-system exports and event attendance. Preserve the original files and reporting periods.

Chapter C-03 · Q2Event export + local coordinator note
AMS exportEvent fileLocal voice

A registration file and an attendance list are separate sources.

Source linkedTime retainedHuman review
02
Connect

Membership is a relationship with dates.

Link people to their organizations, chapters and programs for the dates each affiliation applies. Keep events and renewals in the same history.

Member M-018Chapter C-01 → C-03 from 01 Apr
MemberAffiliationChapter

Q1 events retain the earlier affiliation; later events use C-03.

Source linkedTime retainedHuman review
03
Govern

Compare the same thing across chapters.

Define active membership, attendance and renewal centrally while retaining chapter-specific questions. Show missing data beside the comparable result.

Q2 attendance coverageC-03 has 3 of 4 event files
4/4 files
3/4 files

A low observed count may reflect incomplete records, not disengagement.

Source linkedTime retainedHuman review
04
Interpret

Let the local explanation travel.

Use AI to group comments and flag themes for review. Read participation counts with chapter notes before deciding how to respond.

Theme suggested: schedule conflictCoordinator changed evening sessions
CountLocal noteReview

Illustrative note. The team reviews whether the explanation fits the attendance evidence.

Source linkedTime retainedHuman review
05
Follow through

Ask what happened in the next cycle.

Compare the next complete event cycle with its comments. Examine attendance and renewal separately to see what changed after follow-up.

Next cycle comparisonWait for complete attendance records
Q1Q2Q3

Which chapters recovered participation, and which still need follow-up?

Source linkedTime retainedHuman review
The connected record

Keep the relationships.
Then ask the question.

01Network + chapter
02Member + affiliation
03Program + event
04Feedback + renewal
Shared contextSource + timeDefinitions + versionsIdentity + relationshipsPermissions + review

Collect partner updates in Sopact and bring in agreed source-system exports. Keep the original records, their relationships and access rules clear.

Your data dictionary

Define it once.
Carry the meaning forward.

Agree the fields with your data owner. Retain original submissions, source references and definition versions so each result can be checked later.

RecordFields to agreeRule that preserves context
Member identityperson_id · organization_id · membership typeKeep an individual member distinct from a member organization. Store affiliations separately to avoid double counting.
Affiliation historychapter_id · role · valid_from · valid_toUse the affiliation valid at the event date, not just the member’s current chapter.
Participationevent_id · registration · attendance · evidenceRegistration is intent; attendance requires an agreed evidence rule. Report unique people separately from total attendances.
Renewal cohortdue_date · eligible_count · renewed_count · cutoffUse members due for renewal in the period as the denominator, with a fixed reporting cutoff.
Local explanationcycle · original language · note · author / rolePreserve local narrative and source access. Version shared questions so changing forms does not silently change comparisons.
Access & aggregationchapter scope · approved purpose · reporting levelConfigure local and central views explicitly; aggregate when identifiable detail is unnecessary.
Further reading

Learn from the wider field.

ASCE · chapter coordination

ASCE describes connecting local events, communications and membership data to support chapter leaders. The story identifies Acumen AI as a planned next phase.

Read the source ↗
A question for your network

Which chapter reports, interviews and program updates are missing from the membership record? Agree identity, definitions and access before comparing chapters.

Read the source ↗
Customer stories

See the stories
behind the evidence.

Explore the work, results and stage of each customer’s journey.

WorldSkills participant at the Lyon 2024 closing ceremony, with a national flag.
SOPACT CUSTOMER STORY

WorldSkills International

Members, languages and event cycles

WorldSkills International and Sopact are building a long-term data foundation for a 90-Member network—connecting teams, languages, and learning across event cycles.

Read the case study ↗
ASME — published story image
SOPACT CUSTOMER STORY

ASME

Qualitative stakeholder evidence

How ASME turned qualitative data it had only ever used as impact stories into analysed stakeholder insight.

Read the case study ↗
Explore all Sopact customer stories →
Keep learning

Practical guides
for your next step.

Learn to collect connected data, define comparable measures and review the evidence behind an answer.
Start the free course ↗

FAQ

Before you get started

Can chapters keep local questions?

Yes. Agree a small shared dictionary for comparable network reporting while retaining chapter-specific questions and context.

How can we distinguish missing reports from falling participation?

Keep event, reporting period, submission status and chapter context together. Review coverage and local explanations before treating a lower reported total as a fall in participation.

Who can see member-level information?

Define access by role and purpose during setup. Network summaries and authorized member records can serve different needs without assuming every local response should be visible to everyone.