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Sopact Academy · Measurement & reporting · Chapter 8

Capture each funder's taste, and your own

Two funders can read the same accurate report and come away with opposite impressions. The difference is rarely the numbers; it is whether the report was written the way that funder reads.

Academy / Measurement & reporting

Chapter 8 of 13 · Funded partner road · About 15 minutes

Capture each funder's taste, and your own

Two funders can read the same accurate report and come away with opposite impressions. The difference is rarely the numbers; it is whether the report was written the way that funder reads.

You will learn: how to write a short taste file for each funder and one for your own organization, keep them beside the agreement in an AI project, and check every draft by reading it as the funder first.

Who this is for: the funded partner writing reports for several funders, most often the development lead or program lead who drafts with AI. You bring your agreements, your past reports and whatever the funders said about them. Funders can use the same method for their own board or donors.

On this page: What taste is · Funder taste file · Your taste file · Where it lives · Read it as the funder · Never the numbers · Try it · Questions

What is funder taste in reporting?

In short: funder taste is how a specific funder reads: what they look at first, the words they use, the proof they trust and what makes them doubt. Your own taste is how your organization speaks. Both are judgment, not decoration.

The idea comes from marketing. In Loop, HubSpot's Kipp Bodnar and Kieran Flanagan describe a Taste Profile with two halves, customer taste and brand taste, that tells AI how to reach people. This chapter adapts that idea to reporting. The customer is the funder who reads your report. The brand is your organization's own voice and judgment.

It matters more now that AI writes most first drafts. Without context, every draft comes out in the same generic voice and reads right to nobody. A taste file tells the AI which number goes first, how to name a miss and which word will make this program officer wince.

Slide titled Same evidence. Written the way each funder reads. A Funder taste box lists: how they read, 40 reports the week before the board; their words, participants not beneficiaries; proof that moves them, change per person plus one voice; what loses trust, a miss hidden in an average; format and rhythm, two pages, quarterly, IRIS+ codes. A Your taste box lists: why we exist, how the program works, what we learned with misses included, what participants say with permission, words we never use. Both feed a draft report marked their format, your voice, the same numbers, followed by a button reading Read it as the funder first. A bottom bar says the evidence is the agreement and the data dictionary, and the numbers never change. Handwritten line: taste changes the words, never the numbers.
Funder taste plus your taste shape the draft; the agreement and the dictionary fix the numbers.

Keep one distinction clear. The requirements map holds what a funder requires. The taste file holds how they prefer to read it. When the two disagree, the agreement wins.

What goes in a funder taste file?

In short: five parts, a few lines each, and every line written from something the funder actually said or published, not from a guess.

PartWhat to captureWhere to find it
How they readWhen they read, how many reports, what they look at firstOnboarding call transcript; the program officer's emails
Their wordsTerms they use, terms they avoidPublished strategy and grantee guidance
Proof that moves themThe evidence they trust and ask forTheir questions on past reports; the onboarding call
What loses trustWhat made them doubt or follow upTheir questions on past reports
Format and rhythmLength, schedule, template, codesThe agreement; grantee guidance

The richest source is the questions a funder sent back on your last reports. Each one marks a place where the report did not read the way they needed. Copy them in word for word, with the date.

FUNDER TASTE FILE · FICTIONAL EXAMPLE

FunderFunder C, one of Partner C's funders; reports use IRIS+ metrics
How they readThe program officer reads about 40 reports the week before the board meets. First page and the table; the rest only if something looks off.
Their words"Participants", not "beneficiaries". "Placed in a job" and "retained", as in the agreement.
Proof that moves themChange per person: where a trainee started and where they are now. Plus one participant voice, with permission.
What loses trustA miss hidden in an average. A definition that changed without a note.
Format and rhythmTwo pages, quarterly, IRIS+ codes beside each metric, table before narrative.
SourcesOnboarding call transcript; questions on the last two reports; grantee guidance. Updated after each report.

What goes in your own taste file?

In short: five parts that keep every report sounding like your organization: why you exist, how the program works, what you learned, what participants say and the words you never use.

Write it once and reuse it in every funder's project, so your reports do not sound like four different organizations. Draw on your theory of change, team debriefs, surveys and the claims your leadership has decided not to make.

YOUR TASTE FILE · FICTIONAL EXAMPLE · PARTNER C

Why we existAdults in our county who are ready to work often lack the certification local employers ask for. We close that gap.
How the program worksTraining and mentoring lead to certification, placement in a job within 90 days of exit and a job still held at 12 months, aiming at living-wage work.
What we learnedLast cycle we sent a six-month placement count where a funder had agreed 90 days. We now map every ask before drafting.
What participants sayQuotes from exit and follow-up surveys, only with permission for this audience, each linked to its record.
Words we never use"Beneficiaries", "life-changing", "lifted out of poverty". No "because of our program" without a comparison that supports it.

The "what we learned" part is the one teams skip, and the one funders value most. A report that names a miss and what changed reads as a partner who is paying attention.

Where should the taste files live?

In short: in one AI project per funder, such as a Claude Project or a ChatGPT Project, beside the agreement, the data dictionary and past reports with the funder's feedback.

01 · AGREEMENT

What you committed to report, and how each metric is defined.

02 · DICTIONARY

Your metrics, dimensions and any standard codes.

03 · TWO TASTE FILES

This funder's taste, and your own.

04 · PAST REPORTS

With the funder's questions and reactions attached.

One project per funder. Every draft for that funder starts here.

Sopact's founder works this way. He keeps a Claude project for each prospect, holding call transcripts, their published material and a short note on how they think, and uses it whenever he writes back to them or builds an article for them.

Keep participant records out of the project. The taste file describes a funder and a voice; the numbers come from your records at drafting time, through a source you have chosen.

Prompt · paste into Claude, ChatGPT or your AI tool

Build a funder taste file for [FUNDER NAME] from the material attached:
- the onboarding call transcript: [ATTACH]
- the questions and comments they sent on our past reports: [ATTACH]
- their published strategy and grantee reporting guidance: [ATTACH OR LINK]
- recent emails from their program officer: [PASTE]

Write five short sections:
1. How they read (when, how many reports, what they look at first)
2. Their words (terms they use, terms they avoid)
3. Proof that moves them (evidence they trust or ask for)
4. What loses trust (what made them doubt, question or follow up)
5. Format and rhythm (length, schedule, template, codes)

Rules: every line must cite the document and quote the words it comes from. If a section has no evidence, write "not known yet" and suggest one question we could ask. Do not guess from what funders in general prefer. Keep the whole file under one page.

How do you read a draft as the funder first?

In short: before you send, ask the AI to read the draft as that funder's program officer and say bluntly what lands, what is missing, which sentence loses them and what they would ask back.

This is a rehearsal, not a verdict. It catches the report that opens with a story when this reader wants the table. It will not catch a wrong number; that check comes in the next chapter.

Prompt · paste into Claude, ChatGPT or your AI tool

You are the program officer at [FUNDER NAME]. Use the funder taste file in this project to read the attached draft report the way you would: [DESCRIBE, e.g. one of 40 reports the week before the board].

Be blunt. Tell me:
1. What lands: the parts you would repeat to your board.
2. What is missing that you expected to see.
3. The one sentence where you stopped trusting or stopped reading, and why.
4. Every word or claim that does not sound like us, using our taste file.
5. The questions you would send back after reading it.

Do not rewrite or change any number. If a number looks wrong, undefined or unsupported, list it as a question instead.

Then close the loop. When the real questions and reactions arrive, add them to the funder's taste file with the date. After two or three cycles, the rehearsal gets close to the real thing.

Can taste change the numbers?

In short: never. Taste changes words, emphasis and format. The counts, definitions and periods come from the agreement and the dictionary, and they are the same in every report.

For Funder C

IRIS+ PI4060, Client Individuals: Total: 80 unique trainees in the period. Table first, code beside the number.

For the board

We enrolled 80 people this period. One sentence on who they are, one on what comes next.

If a funder's taste seems to ask for a different number, such as a longer placement window, that is not taste. It belongs in the requirements map, reported in their definition with a note on how it differs.

The method also works upward. A portfolio manager can keep a taste file for their own board or donors before writing the portfolio report. And a funder can share a short "how we read reports" note with partners at onboarding, which saves everyone a year of guessing.

Sopact has helped teams such as Open Play Foundation capture this kind of funder and organization context. A context layer in Sopact that applies definitions and taste as the AI Assistant writes is coming soon.

ASK ANY TOOL, INCLUDING OURS

Ask: "Using Funder C's taste file, which three numbers should lead our next report, and what should we say about 12-month retention, which is not yet available?" Any AI project holding the taste file can answer the first half. The numbers should come from a tool that reads your records, such as the AI Assistant in Sopact Sense, where each line links to a record you can open.

An honest limit: a taste file is a set of notes about people, and people change. A new program officer may read differently, so treat the file as a draft to confirm, not a rule. And the AI's reading as the funder is an approximation; one real question from the funder outweighs it.

Try it on your own reporting

  1. Pick the funder whose reports cause the most back-and-forth.
  2. Collect the onboarding notes or transcript, their questions on your last two reports and their grantee guidance.
  3. Run the first prompt and cut the result to one page. Mark every "not known yet".
  4. Write your own taste file, starting with "what we learned" and "words we never use".
  5. Take your last report to that funder and run the second prompt on it. Compare its questions with the ones the funder actually sent.
Check your reasoning

Suppose Partner C's draft for Funder C opens with a participant story and gives one average starting wage. Read against the taste file, it fails twice before the numbers are checked: this officer wants the table first, and one average is exactly the "miss hidden in an average" that loses their trust. The fix keeps every number and changes the order and the split: table first with IRIS+ codes, starting wage by track, then one voice with permission.

Questions teams ask

Is this writing what the funder wants to hear?

No, and the hard rule keeps it that way. Taste decides order, words and format; it never decides which results appear. A good taste file makes misses easier to report, because it tells you how this funder wants to hear bad news: in the table, with a reason and a plan.

How long should a taste file be?

One page for each funder and one page for your own organization. Longer files get ignored by people and diluted for the AI. When a part grows, keep the funder's own words and the latest reactions, and drop the rest. The file should be something a new colleague can read in five minutes.

What if we have no transcript or past feedback yet?

Start from their published strategy and grantee guidance, and mark the rest "not known yet". Then ask the program officer a short question, such as "What do you read first in a partner report?" After the first report, their questions fill most of the file.

Put this guide into practice.

Bring one funder’s past feedback and your last report. Build a taste file and read your draft as that funder.

Discuss your use case →
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How Do You Roll Grantees Into a Board Report?
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roll-grantees-funder-board-report
Grant
Communicate
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How Do You Build Grant Dashboards and Maps?
Grant Dashboards & Maps
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Communicate
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