Every pulse adds context. Make the next action clearer.
Collect onboarding check-ins, development feedback and later reflections in context. Read engagement measures with the evidence behind them, with clear boundaries for identified, anonymous and confidential feedback.
WHO IT’S FORPeople Operations, Employee Experience and L&D teams collecting recurring feedback across locations and development programs.
WHEN IT MATTERSEngagement scores change, but onboarding feedback, coaching and later outcomes live in separate tools. The team cannot easily explain what changed.
The question behind the workflow
What changed after coaching—and are the assessment rounds comparable?
Read the feedback, action and later result together.
Illustrative workflow · adapt the sources, analysis and access to your team.
A continuing recordILLUSTRATIVE
BASELINEA development need is identified
Preserve competency and rater-group definitions.
MIDPOINTAn agreed practice is recorded
Keep private coaching notes within their access boundary.
EXITA later score becomes available
Check question versions, coverage and rater mix.
FOLLOW-UPThe learner describes applying the practice
Review the example and record what is still unknown.
Three decisions to support
Understand the change. Keep the evidence close.
01
Explain engagement over time
Read pulses and eNPS with the relevant team, period and workplace context. Connect permitted development check-ins to a consistent employee ID; keep anonymous surveys at group level.
Understand the context behind a changing score.02
Get a concern to the appropriate reviewer
Apply agreed criteria to flag concerns for human review. Route sensitive disclosures to authorized HR reviewers and preserve their restricted access.
Earlier review, with the right access.03
Turn patterns into a reviewable Decision Brief
Bring themes, measures and approved evidence into a Decision Brief. Show possible explanations, response coverage and a next step. Patterns support review; they do not establish why an individual left.
A practical next step with supporting evidence.
Keep named development records separate from anonymous surveys. Apply reporting thresholds and access rules to analysis, sources and exports without reconstructing anonymous identities.
How the workflow runs
One workflow. A record that keeps growing.
Choose a stage to explore its data, context and next decision. Examples use illustrative data.
Collect intake, learning reflections and check-ins. Bring in permitted results from an existing 360 tool, retaining round, competency and rater-group context.
Illustrative recordMore than a starting score
Keep participant goals and baseline evidence available to authorized reviewers.
Source linkedTime retainedHuman review
02
Connect
Keep the record through each handoff.
Connect the learner’s permitted records across stages, coaches and clients. Protect anonymous rater contributions rather than attempting to identify their authors.
Illustrative recordContinuity without exposing contributors
Private coaching notes and client reports need different access.
Source linkedTime retainedHuman review
03
Understand
Read the score with the learning context.
Explore themes in reflections and approved notes alongside assessment measures. Review original evidence and changes in the rater mix or question wording.
Illustrative recordWhat explains the change?
A different respondent mix can change a score without establishing a change in capability.
Source linkedTime retainedHuman review
04
Follow up
Collect evidence of application at work.
Record an agreed development action and ask for later examples of how the learning was used. Keep reflections and manager observations distinct from assessment ratings.
Illustrative recordWas the new practice used?
An example is useful evidence, not proof that a program caused a business result.
Source linkedTime retainedHuman review
05
Learn
Prepare the next conversation with evidence.
Compare equivalent rounds for the leader or authorized cohort. Show participation, missing follow-up and access limits in a coaching review or client report.
Illustrative recordCompare, explain, then discuss
Anonymous employee pulses remain group-level evidence, separate from named development records.
Already using a 360 platform? Start with agreed exports and collect the missing development context in Sopact. We’ll work through collection, follow-up and access needs together.
From source to decision
From a single response to a Decision Brief.
Set your collection fields and identity rules. AI analysis adds structure while keeping the original evidence available for review.
One answer
Read the evidence
Analyze a specific answer or field while preserving its original source.
One record
Understand the response
Read the response with its record history. Suggest categories and review flags.
One measure
Compare a measure
Examine the same question or metric across records, retaining scale and version.
Across the data
Synthesize the decision
Bring measures, themes and history into a Decision Brief with sources.
Decision Brief
What changed after a team transition—and which feedback helps explain the difference?
Focus
Review onboarding support after a team transition.
Interpretation to review
Comparable cohort summaries highlight recurring confusion about role expectations.
Evidence
Authorized pulse aggregates, onboarding feedback and approved development evidence.
Limits
The respondent mix changed; confidential notes and anonymous identities are not exposed.
Next step
Ask the People team to review the pattern and run an appropriately scoped follow-up.
Inspect the evidence trail
Illustrative brief. Review each finding against the permitted source record, collection date and relevant definition.
A focused starting workflow · Leadership development
Keep the relationships. Keep the meaning.
01Leader + client / cohort
02Round + competency version
03Permitted coaching evidence
04Later practice + assessment
Source and time · Shared definitions · Permitted identity · Appropriate access
Your data dictionary
Agree the fields. Preserve their meaning.
A starting point to adapt with your data owner.
Record
Fields to agree
Rule that preserves context
Identity
Leader ID, client, cohort, stage, effective dates
Isolate clients and preserve cohort changes.
Assessment
Round, competency, question version, scale, rater group
Compare equivalent measures and show changing rater composition.
Will anonymous survey responses be linked to employees?
No. Keep anonymous feedback separate from identified development records. Access, confidentiality and the purpose of collection must be agreed before linking employee information.
How do we compare feedback across assessment rounds?
Keep competency definitions, question versions, rater groups and timing with each round. Review comparability and response coverage before describing a change as development progress.
Who reviews sensitive employee concerns?
Agree restricted access and the appropriate review route with the organization. AI can help structure permitted evidence; people remain responsible for confidential review and employment decisions.