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"We can actively categorize stakeholder voice and get the valuable insight!"

Now ASME not only analyzing quantitative data but also actively listen to students' challenges. With Sopact Solutions, ASME gains deeper insights to deliver maximum value to both students and donors.

Key Improvements

100+

Open Responses Analyzed

CUSTOMER STORYASME · Membership organisation · New York

ASME turned stakeholder voice it had always collected into insight

A large membership organisation unlocking qualitative data that used to sit unread.

ASME
“We can actively categorize stakeholder voice and get the valuable insight.”Lily Le, Impact Director, ASME
BEFORE
BEFORE

Rich qualitative data, unanalysed

ASME, a large not-for-profit membership organisation, ran many programs with data siloed across departments — reporting needed a large IT team, and non-technical department leaders were blocked.

The qualitative data ASME collected from stakeholders was used only as impact stories, never analysed.

THE LOOP
THE LOOP

One pipeline, qual and quant together

Sopact set the impact strategy, built a data-integration pipeline, and put all the qualitative and quantitative data into one Impact Cloud dashboard.

Analysing open-ended scholarship responses surfaced what applicants actually valued — avoiding financial debt, finishing a degree — signals ASME had never seen before.

AFTER
AFTER

Stakeholder voice, categorised

ASME can now actively categorise stakeholder voice and report insight — including SROI progress presented to its Board of Governors — from data that used to sit untouched.

Now ASME not only analyzing quantitative data but also actively listen to students' challenges. With Sopact Solutions, ASME gains deeper insights to deliver maximum value to both students and donors.

"We always collected Qualitative data from our stakeholders but only used them as Impact Stories. We love to see how with new Sopact enhancements, we can actively categorized stakeholder voice and get the valuable insight!"

Lily Le
Impact Director at ASME

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