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Sopact Sense showing various features of the new data collection platform
Modern, AI-powered feedback collection that eliminates duplicates, errors, and delays from day one.

Smart Feedback Collection with Sopact Sense | AI-Ready and Clean from Day One

Build and deliver a rigorous feedback collection system in weeks, not years. Learn step-by-step guidelines, tools, and real-world examples—plus how Sopact Sense makes the whole process AI-ready.

Why Traditional Feedback Collection Fails

Organizations spend years and hundreds of thousands building complex feedback systems—and still can’t turn raw data into insights
80% of analyst time wasted on cleaning: Data teams spend the bulk of their day fixing silos, typos, and duplicates instead of generating insights
Disjointed Data Collection Process: Hard to coordinate design, data entry, and stakeholder input across departments, leading to inefficiencies and silos
Lost in translation: Open-ended feedback, documents, images, and video sit unused—impossible to analyze at scale.

Time to Rethink Feedback Collection for Today’s Need

Imagine feedback systems that evolve with your needs, keep data pristine from the first response, and feed AI-ready datasets in seconds—not months.
Upload feature in Sopact Sense is a Multi Model agent showing you can upload long-form documents, images, videos

AI-Native

Upload text, images, video, and long-form documents and let our agentic AI transform them into actionable insights instantly.
Sopact Sense Team collaboration. seamlessly invite team members

Smart Collaborative

Enables seamless team collaboration making it simple to co-design forms, align data across departments, and engage stakeholders to correct or complete information.
Unique Id and unique links eliminates duplicates and provides data accuracy

True data integrity

Every respondent gets a unique ID and link. Automatically eliminating duplicates, spotting typos, and enabling in-form corrections.
Sopact Sense is self driven, improve and correct your forms quickly

Self-Driven

Update questions, add new fields, or tweak logic yourself, no developers required. Launch improvements in minutes, not weeks.

Feedback Collection

A Smarter, Cleaner Approach with Sopact Sense

Traditional feedback collection often results in messy, disconnected data that stalls insights and wastes resources. Sopact Sense transforms the game with a system that automates data cleanliness from the source, keeps stakeholder responses unified across timepoints, and provides AI-ready outputs. With unique identifiers, seamless relationships, and powerful qualitative analysis tools, you can finally trust the feedback you're collecting.

TL;DR Summary

  • 80% of data teams’ time is wasted cleaning disconnected survey results
  • Sopact Sense ensures deduplication, correction loops, and clean longitudinal data with unique IDs
  • Intelligent Cell™ processes open-ended feedback and attachments in real time, delivering insights in minutes, not weeks
Feedback Collection

What is the biggest problem with traditional feedback collection?

Most feedback platforms prioritize ease of distribution over quality of data. They make it simple to launch surveys, but nearly impossible to maintain clean, connected, and actionable feedback. Responses arrive fragmented. Duplicates pile up. Spreadsheets multiply. And worst of all: it becomes difficult to link feedback from the same person across intake, midline, and postline.

Why does this ruin your ability to analyze feedback?

If you can’t tell whether intake feedback belongs to the same person as post-feedback, how can you measure change? Most teams resort to manual matching, name comparisons, or even give up. The result: wasted time, misleading reports, and missed opportunities.

How does Sopact Sense collect feedback differently?

Sopact Sense was built from the ground up for clean, connected, and longitudinal feedback data. It combines survey functionality with light CRM structure, enabling unique identifiers, relationships between people and forms, and built-in correction workflows.

Automating Feedback Collection for Programs and Evaluations

Collecting clean, actionable feedback used to be a time-consuming, error-prone process. Most organizations using Google Forms or Typeform still spend weeks managing duplicates, cleaning up typos, and tracking follow-ups manually across spreadsheets and email chains. Then comes the qualitative feedback—hours of open-text responses and PDF documents that evaluators must comb through manually, using ChatGPT or coding software. This approach not only drains time and resources but also delays the ability to act on insights, putting mission outcomes at risk.

Sopact Sense revolutionizes this process by automating feedback collection from start to finish—with intelligent relationship tracking, deduplication, open-text analysis, and real-time correction links. What might take weeks of survey building, document review, and analysis across 5-15 documents and 3-5 prompts per response in ChatGPT, can now be done in minutes with Sopact’s Intelligent Cell™. This saves organizations hundreds of hours and enables data-driven decisions in real time.

Who is this for?

This table is designed for program managers, M&E professionals, and grant teams who need to collect and analyze feedback continuously—whether for workforce training, community impact evaluations, or funder reporting. With this strategy, your team can:

  • Collect deduplicated and structured feedback automatically.
  • Analyze open-ended responses and documents without exporting to another tool.
  • Request corrections and follow-ups using secure, trackable links.
  • Generate BI-ready outputs instantly.

📋 Feedback Collection Workflow Using Sopact Sense

Below is a beautifully styled table in Sopact brand colors that outlines each step of the feedback collection process, from planning to final documentation.

Sopact Feedback Collection Workflow
Step Description Responsible Party Sopact Sense Contribution
1. Planning Define objectives, scope, and standards Program or Evaluation Lead Not automated – requires strategic setup
2. Preparation Set up systems, gather docs, prep checklists Program Coordinator Templates, validation, manual goal setting
3. Collection Accept applications, feedback, attachments Automated via Sopact Sense Unique links, deduplication, document upload
4. Initial Review Screen for completeness and eligibility Automated via Sopact Sense Conditional logic, form rules, validation
5. Open-Ended Feedback and Document Analysis Analyze text, narratives, PDFs Automated via Sopact Sense AI-native Intelligent Cell™ with Google Sheet & BI integration
6. Rubric Evaluation Apply scoring rubric (numeric + qualitative) Automated via Sopact Sense Rubric engine with BI-ready outputs
7. Quality Control Verify accuracy and consistency Automated via Sopact Sense Dashboards, traceability, correction links
8. Follow-Up Request clarifications or corrections Program Team + Sopact Versioned links auto-sent to participants
9. Final Documentation Archive outcomes and export data Automated via Sopact Sense Google Sheets, Excel, BI-ready formats

What if your evaluation rubric changes mid-program?

No problem. Sopact Sense uses a dynamic scoring engine that allows mid-cycle changes to criteria. It recalculates scores and updates dashboards instantly without rework.

How do follow-up corrections work?

Each response has a versioned unique link, so participants can update errors. Their updates go directly into the same record—no manual merging, no duplicate entries.

Real-world use case: Girls in tech training program

A youth coding nonprofit used Sopact Sense to measure confidence growth. They captured intake, midline, and postline surveys using linked forms and unique IDs. When a participant accidentally entered the wrong test score, staff sent her a correction link. She updated it, and the dashboard reflected the change immediately.

Why did this matter?

Because the nonprofit could:

  • Track each girl’s journey accurately
  • Identify real-time trends in confidence
  • Provide clean, trusted data to funders

What makes Sopact Sense uniquely effective?

Unique IDs

Ensure every record is traceable and deduplicated across surveys.

Relationships

Connect forms to contacts so you can track changes over time.

Intelligent Cell™

Get instant AI-powered analysis of open-ended responses and documents.

Correction Workflows

Fix errors using secure links. No more email ping-pong.

Campaign Distribution

Send surveys at scale while maintaining data integrity.

Seamless Exports

Export clean data to Google Sheets, Excel, Power BI, Looker, or your CRM.

Why should you upgrade your feedback system?

If you’re stuck cleaning spreadsheets, chasing down duplicates, or trying to patch together inconsistent responses, it’s time to upgrade. Sopact Sense helps you shift from reactivity to strategy. From cleaning data to using it. From partial feedback to a full story.

Clean data. Complete stories. Continuous improvement.