play icon for videos

Impact Dashboard Best Practices

Build evidence-driven Impact Dashboards, comprehensive solutions for data visualization, storytelling, and effective communication.

In this article

The Power of an Impact Dashboard: Data-driven change

An impact dashboard is necessary for making data-driven decisions, especially for CSR, impact investors, and nonprofits. It helps organizations analyze and understand data according to their needs, serving different internal stakeholders.

Impact Dashboard

The Impact Dashboard is a crucial tool for organizations seeking to achieve and measure their impact. An impact dashboard is software that helps organizations track, analyze, and report their impact metrics.

Sopact's Impact Dashboard helps organizations track and improve their impact strategy through data-based decisions and goal-setting. Measuring impact is essential for understanding how well an organization accomplishes its goals, but it can be challenging. One of the organizations' most significant obstacles is determining which impact metrics to track and how to measure them.

Sopact's Impact Dashboard helps organizations choose metrics and create an impact strategy with our expertise and guidance. Sopact's Impact Dashboard provides a unique and actionable approach to impact management. We provide organizations with successful impact strategies, training, and examples to help them implement these strategies effectively. We help organizations understand and manage impact measurement and management in a complex world.

Key components of impact dashboards

Clearly Defined Goals and Objectives

The foundation of any effective impact dashboard is a clear set of goals and objectives. These serve as the roadmap for your dashboard and define what you aim to achieve. Set SMART (Specific, Measurable, Achievable, Relevant, Time-Bound) goals!

SMART Metrics

Key Performance Indicators (KPIs)

KPIs are the lifeblood of impact dashboards. They are quantifiable measures and data points that help you gauge progress and assess performance. Select KPIs that align with your goals and resonate with your audience.

Data Visualization and Reporting

A picture is worth a thousand words, and that's especially true for impact dashboards. Effective data visualization is key to presenting complex data in an easily digestible format. Opt for intuitive, engaging visualizations that tell a compelling story.

Benefits of Using Impact Dashboards

Real-Time Monitoring and Decision-Making

Impact dashboards provide real-time access to data, enabling organizations to monitor performance and make timely decisions.

Enhanced Accountability and Transparency

By making data accessible and visible, it promotes accountability and transparency. They hold stakeholders accountable for their actions and provide a transparent view of the organization's performance.

Improved Communication and Collaboration

Impact dashboards serve as a common language for teams and stakeholders. They facilitate communication and collaboration by providing a shared understanding of goals, progress, and challenges.

Stakeholders Perspective

The Importance in Today's Data-Driven World

These dashboards are important for planning, tracking performance, and effectively communicating impact in different sectors.

Understanding their performance and impact is crucial for organizations focused on making a positive impact. That's where an impact dashboard comes in.

An impact dashboard can provide valuable insights and drive change for your organization by utilizing performance analytics and reporting. Let's explore the power of an impact dashboard and how it can help your organization make a difference.

How to Implement an Impact Dashboard

Impact dashboard serves as data analytics and the most powerful storytelling. Design effective dashboards with various key stakeholders in mind.  Implementing an impact dashboard may seem daunting, but it must not be. Sopact advisory can help you simplify the journey at every stage.

Various tools and software can help organizations create and manage their impact dashboard. Choosing a tool that aligns with your organization's goals and needs is important. Additionally, it's crucial to clearly understand the metrics and data most important to your organization's impact.

Sopact BI is a strong data tool that helps explore and visualize information.  We implement Sopact BI based on robust Apache Superset. It offers connectivity to SQL-based databases, including advanced cloud-native databases and large-scale engines.

With features akin to Superset, Sopact BI includes over 40 pre-installed visualization types and supports custom visualizations. Users can easily make datasets, use dashboards, and analyze data with drag-and-drop and SQL queries for detailed analysis.

The sentence has data caching. - It has dashboard filters. - It has CSS templates for customization. - It has advanced data exploration features like cross-filters and drill-to-detail.

Impact Cloud can be used with PowerBI and Tableau for data visualization and Business intelligence. It provides features and capabilities similar to Sopact BI.

The Role of Impact Dashboards in Decision-Making

Data Analysis and Interpretation

These dashboards break down complex data sets into insights, aiding strategic decision-making across different organizational levels.

Informing Strategic Decisions

They help make decisions based on data, ensuring strategies are based on real-time data and aligned with goals.

Designing an Effective Impact Dashboard

Essential Features

The dashboard should be clear, relevant, and easy to understand, showing complex data only.

User-Friendly Interface Design

A good dashboard is easy to use, so people with different backgrounds can understand and find information easily.

Customization and Flexibility

Customization is crucial to meet the specific needs of different users. Dashboards should be adaptable, allowing organizations to focus on metrics that matter most to them.

Impact Dashboard Criteria

Every organization is different. The Soapct advisory team works closely with partners to understand many important goals. You can use these goals and criteria to design an impact dashboard, but more options are available. The first thing to be clear is what is a primary driver for the impact dashboard.

Fundraising: An impact dashboard helps organizations show potential donors the value of their work and encourage financial support.

Example: A nonprofit organization uses a dashboard to display the number of people they have helped, the amount of money raised, and the impact of their programs on the community. This information can be used to attract donors and secure funding.

Communicating impact to partners: An impact dashboard can effectively communicate the organization's impact to partners, stakeholders, and other interested parties.

Example: A social enterprise uses an impact dashboard to share data on its products' social and environmental impact. They show important numbers like less pollution or new jobs, being open with their partners, and gaining trust in their goals.

Design Drivers

Present data clearly and structured in an impact dashboard that aligns with the organization's results framework or logical model. For example, a  healthcare group can use a dashboard to display patient data, such as reduced hospital visits or improved quality of life. The dashboard highlights the organization's impact on patient health and well-being.

The Impact Management Project has identified five dimensions of impact:

WHO, WHAT, HOW MUCH, CONTRIBUTION, and IMPACT RISKS. An impact dashboard can align with these dimensions. Impact investors and enterprises use these dimensions to measure and manage their impact. An investment fund uses a dashboard to measure and display how its investments affect society and the environment. They consider five dimensions: what, who, how much, contribution, and risk.

Fig: Five Dimensions of Impact

Goals like STEM can use metrics highlighting the organization's unique value proposition. You can customize an impact dashboard for specific goals, using metrics focusing on the organization's unique value proposition. For example, STEM education nonprofit uses an impact dashboard to showcase the number of students enrolled in their programs, the percentage of students pursuing STEM careers, and the impact of their education initiatives on the future workforce.

A DEI organization may start with key goals internally established: An impact dashboard can help a DEI (Diversity, Equity, and Inclusion) organization track progress toward its internally established goals and demonstrate its commitment to promoting diversity and inclusion.

Data Drivers

Following data and data sources guidelines are critical when you start the project. Your Sopact advisory team will discuss this with you before we start the implementation phase.

  1. The Dashboard needs a real-time data connection for up-to-date information. An impact dashboard can combine data from various sources. It shows how an organization is making a difference. You do this when you work with partners, systems, and public data. This may include connecting with CRM systems, job catalogs, feedback tools, and other relevant databases. An impact dashboard can collect and display real-time data from various sources in a user-friendly and informative manner.
  2. The dashboard should show qualitative and quantitative data to give a complete view of the organization's impact.
  3. Financial health and operational data: The dashboard should include relevant financial and operational data to showcase the organization's financial sustainability and efficiency.
  4. Organizations can have private dashboards for internal use and public dashboards to share data with external stakeholders like donors.
  5. Scoring and benchmarking rules in an impact dashboard are essential for measuring and evaluating the organization's performance and impact. These rules assist in determining how the organization assesses its progress against predefined goals and benchmarks. An impact dashboard displays an organization's achievements and areas for improvement by setting scoring and comparison rules.
  6. Integrating with public data sources can enhance the transparency and credibility of the organization's impact reporting. By incorporating publicly available data, such as government statistics or industry benchmarks, an impact dashboard can provide a broader context for the organization's impact and demonstrate its alignment with external standards and goals.
Fig: Connect Data Sources

Impact Dashboard Examples

An impact dashboard helps organizations track and display their impact clearly and organized. It helps them communicate their achievements to stakeholders, including potential donors, partners, and interested parties. By presenting qualitative and quantitative data, an impact dashboard provides a comprehensive view of an organization's performance and impact.

Now, let's take a look at some examples of how impact dashboards can be used in different contexts:

Nonprofit Dashboard

For example, I learned how a leading organization focusing on refugee settlement uses a nonprofit dashboard.

Refugee organizations, for example, can use Impact Dashboards to showcase the success of their job resettlement programs. Organizations can demonstrate the impact of their work by including important measures on their websites. This not only helps with marketing and fundraising efforts but also serves to inspire other organizations worldwide. Dashboards combine data from different sources, like CRM systems, job catalogs, and feedback tools, to show their overall impact.

TBB Impact Measurement

"Measuring our Impact" by Talent Beyond Boundaries outlines their 2023-2027 Global Strategy, focusing on aiding thousands of displaced people through skilled migration and fostering the sustainable growth of refugee labor mobility. It also introduces a live, interactive dashboard for tracking progress towards their five-year strategic goals​1​.

Explore Talent Beyond Boundry's Data Driven Approach   
Global Impact Dashboard

Impact Investment Dashboard

Impact Dashboards are essential for impact investors or housing programs to communicate various data effectively. This includes financial, operational, and impact data. These dashboards effectively demonstrate the 'five dimensions of impact' - who, what, how much, contribution, and risk. Collaborations with platforms like Sopact to develop an individual impact framework and data aggregation are examples of achieving this.


Experience the power of custom Impact Cloud dynamic dashboards by clicking through the images below.

Housing Dashboard

Housing Dashboard

CSR Dashboard

Customizable Impact Dashboards track and display important metrics for CSR initiatives prioritizing DEI. This might include employee diversity statistics, program outreach effectiveness, and the impact of DEI initiatives on organizational culture.

DEI Dashboard
Fig: CSR Dashboard


An impact dashboard is a powerful tool to help organizations drive change through data. Organizations can gain valuable insights and improve performance by utilizing performance analytics and impact reporting.

An impact dashboard can greatly benefit your organization's impact if you have the right tools and understand your goals.

So why wait? Start implementing an impact dashboard today and see the positive impact it can have on your organization.

Learn more:

Sopact University

Frequently asked questions

How often is data updated on an Impact Dashboard?
The frequency of data updates on an Impact Dashboard depends on the nature of the project and the metrics being tracked. It can range from real-time updates to periodic updates (weekly, monthly, quarterly).
How do Impact Dashboards aid in decision-making?
What makes an effective Impact Dashboard?