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Sopact Academy · Measurement & reporting · Chapter 15

How Do You Build an SROI Value Map?

Build the working map behind SROI: stakeholders, outcomes, evidence, values and assumptions. Use a practical example to find gaps before calculating a ratio.

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Academy / Measurement and reporting / Deep dive

Measurement and reporting · Supporting guide

How Do You Build an SROI Value Map?

Connect each material outcome to the stakeholder, evidence, valuation method and assumptions behind it. Keep inputs, timing and exclusions visible. A row that cannot yet be valued remains part of the account; it is not zero.

Use this only when valuation serves your decision. The numerical examples in these specialist readings are separate fictional exercises, not additional findings about the Foundation training team.

What belongs in an SROI impact map?

The SROI Guide uses the term Impact Map; “value map” is also used for the working table linking outcomes to value. Keep the evidence and calculation transparent whichever label your team uses. Social Value International’s Guide to SROI provides the underlying sequence from scope and stakeholders through outcomes, valuation, impact adjustments, calculation and reporting.

Use a workbook or connected set of tables when a single sheet becomes too wide. The following compact structure keeps the analysis readable. It is a practical worksheet layout, not an official certification template.

A practical value-map structure
RecordInclude
Scope and inputsActivity, period, analysis purpose, stakeholder boundary and resources invested.
Outcome and evidenceStakeholder, change, indicator, quantity, observation period and source ID.
ValuationMethod or proxy, unit, source, applicability and any exclusions.
Contribution and timeDeadweight, attribution, displacement, duration and later-year drop-off with reasons.
Review and calculationStatus, owner, unresolved questions, formula and model version.

Assign a stable outcome ID and source references so the narrative, calculation and evidence register can point to the same row. Keep raw evidence separate from approved interpretations. A revised proxy should not erase the source and reasoning used in the previous report.

Define the boundary before entering values

Write down the activity, delivery period, stakeholders, purpose and whether this is a forecast or an evaluation. Then identify the resources invested for that scope. Include relevant non-cash contributions where the analysis calls for them, with a documented valuation approach. Do not use only one funder’s grant as the denominator while counting all the benefits of a wider program without explaining and justifying that boundary.

Decide how the team will review materiality. A small number of people can experience an important negative outcome, so a low count alone is not a reason to exclude it. Social Value International’s principles call for stakeholder involvement and a fair account of what matters. Record the reason for including or excluding an outcome.

Write outcomes before choosing proxies

Begin with the change people experience. “Attended a workshop” is an output. “Can use the new skill at work” is a possible outcome, which still needs evidence. Ask affected people what changed, what did not and whether anything became worse.

Social Value International’s guidance on understanding change includes intended and unintended, positive and negative changes. Do not limit the map to the favorable outcomes already named in a funding proposal.

Split a row when it combines different stakeholders, outcomes or units. Keep “participant earnings change” distinct from “employer recruitment costs,” for example. Before adding them together, examine whether their boundaries overlap or whether one figure already includes the other effect.

Worked example: a map that keeps gaps visible

Use this fictional training-cohort example. The approved release A contains 80 starters, 60 known employment statuses at 90-day follow-up and 36 participants employed at that point. This is enough to describe point-in-time employment with its coverage limitation. It is not yet enough to value a full year of earnings.

Fictional training-program map: first review
Outcome candidateEvidence availableReview action
Employment at 90 days36 employed among 60 known statuses; 80 starters.Report status and coverage. Do not substitute a year of earnings.
Improved financial wellbeingNo approved outcome measure supplied in this exercise.Define the change with participants and plan evidence collection.
Transport burden12 of 18 purposively selected interviewees mention difficulties.Investigate the theme and its scope; do not extrapolate to all starters.

This first map contains no monetary total. That is intentional. A useful map can show that the next task is collecting or reviewing evidence, rather than selecting a dollar value. “Not yet valued” is different from zero value.

The transport row also shows why interviews belong in the evidence model. A reviewed theme can identify an issue worth investigating even when it cannot support a population estimate or a monetary amount. Keep the source excerpts and sampling context with the row.

Add valuation and adjustment fields with reasons

For a row that is ready to value, document the chosen unit, value, source, geography, currency and year. Add a rationale for why that method represents this stakeholder’s outcome. The related lesson on financial proxies provides the selection worksheet.

Record the assumptions used to avoid overclaiming: what would have happened anyway, the contribution of others, any displacement and the duration of the outcome. If value continues into later years, explain the drop-off assumption. Keep missing-data coverage separate from drop-off; unanswered follow-up is not automatically the same thing as declining continuing value.

Do not populate a missing field with zero so a formula will run. Use “not applicable” only with an explanation. For example, a one-year model may not apply later-year drop-off, but that does not establish a zero deadweight assumption. Each field answers a different question.

Check the units before calculating

Take one proposed row and read its units aloud. Are you multiplying people by a value per person-year, events by a value per event, or hours by a value per hour? A mismatch here can multiply the estimate without adding any real outcome.

Suppose a separate fictional arithmetic exercise contains 10 people, each with an outcome sustained for six months, and a hypothetical value of 100 currency units per person-month. The unadjusted amount is 10 × 6 × 100 = 6,000 units. If the value were instead per person-year, that multiplication would be wrong. These are invented teaching values, not a proxy recommendation or a customer result.

This amount is not the SROI ratio or the final impact value. Contribution assumptions, possible overlap and other material outcomes still need examination. The ratio lesson later explains how timing and inputs enter the calculation.

Prevent double counting and keep negative outcomes in view

Ask whether two rows represent different outcomes or two descriptions of the same change. “Reduced financial stress” and “improved wellbeing” might overlap, depending on the measures and valuation methods. Separate labels do not establish that both amounts can be added.

Likewise, follow an outcome chain before valuing every step. If increased skill leads to employment and income, adding a full value for each stage may count the same benefit repeatedly. Document what each value includes and why the combination is appropriate.

Do not erase a material adverse outcome because the current model cannot price it. Keep it in the narrative and evidence register, explain the valuation gap and assess how its exclusion affects the interpretation of the total. A positive monetary subtotal is not a complete account when important harms remain outside it.

Fix a weak row with an evidence plan

Adding one intake question may seem enough to complete the row. Usually the plan needs more detail. For the earnings row, identify the measure, comparison period, follow-up timing, privacy arrangements, source and reviewer. Explain how you will distinguish changed earnings from employment status alone.

Give the action an owner and a collection point in the workflow. State what the new evidence could support and what it still would not establish. Better earnings data, for example, does not automatically resolve what would have happened without the program.

Keep the map version with its evidence release. When new data arrives, review the affected row and record the change. Do not rewrite the historical model without preserving the earlier assumptions.

Add this to your plan

Record what you decided in this chapter in the same working evidence plan you started in Foundations, so definitions, sources and checks stay in one place.

Open your working evidence plan ↗

Put this guide into practice.

Start with one outcome you need to explain. Define the measure, check who and what the data covers, and keep the evidence behind each claim.

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The method
4
The same collect–analyze–improve cycle, shaped to four kinds of impact work — case, grant, portfolio, and feedback — each shown end to end.
Anyone deciding where the Loop fits their work, who wants to see the full path from messy input to a report they can defend.
How to Collect Feedback Offline and Track the Same People Over Time
Collect offline and reconcile the batch
collect-feedback-offline
Feedback
Connect
4
Build a field protocol and reconcile a test batch across devices, visits and delayed uploads.
Field & multi-site programs · Low-connectivity contexts · Teams collecting in person
How Do You Design an Intake Form for a Baseline?
Design an Intake Form That Captures a Usable Baseline
intake-form-usable-baseline
Case
Nonprofit Track
5
Turn a proposed outcome into a reporting definition
Outcomes vs Outputs
frame-outcomes-over-outputs
Grant
Foundation
5
Plan and review your first workflow pilot
Plan and review your first workflow pilot
loop-guarantee
Loop
The method
5
How to Analyze Documents as Evidence: Sources, Context and Review
Read documents as traceable evidence
read-documents-as-evidence
Feedback
Connect
5
Create a document register and reviewed findings with source locations, context and explicit exceptions.
Check each partner report against the agreement
Check each partner report against the agreement
check-partner-reports-against-agreement
Reporting
Funder road
5
Combine compatible metrics and explain every portfolio total
Build rollups
portfolio-impact-rollups
Portfolio
Portfolio intelligence tools
5
How to Clean Open-Ended Survey Responses Without Losing Meaning
Clean responses and define the denominator
clean-open-ended-survey-responses
Feedback
Clean
6
Create a cleaning log, response-status table and reproducible report statement.
How to Review Participant Support Needs Mid-Program
Spot At-Risk Participants Mid-Program
spot-at-risk-participants-mid-program
Case
Nonprofit Track
6
How to Write a Nonprofit Grant Application: Template and Example
Grant Application for Nonprofits
grant-application-for-nonprofit-organizations
Grant
Foundation
6
Personalize quarterly donor and annual LP reports
Report with evidence
portfolio-lp-board-impact-report
Portfolio
Portfolio intelligence tools
6
How to Build a Funder Context Profile: Research to Reporting
Build a Sourced Funder Context Profile
build-funder-context-profile
Reporting
Align
6
Roll up and benchmark portfolio results
Roll up and benchmark portfolio results
roll-up-and-benchmark-portfolio-results
Reporting
Funder road
6
How Do You Measure Change at Exit?
Measure Change at Exit (Not Just Completion)
measure-change-at-exit
Case
Nonprofit Track
7
How do you collect applications clean at the source?
Collect Applications Clean at the Source
collect-applications-clean-at-source
Grant
Collect
7
Turn portfolio findings into action and test the next cycle
Act and improve
portfolio-risk-monitoring-alerts
Portfolio
Portfolio intelligence tools
7
How to Analyze Multilingual Feedback Without Losing Meaning
Analyze and review multilingual feedback
analyze-multilingual-feedback
Feedback
Clean
7
Build a language review sheet and test software on original responses, translations, codes and reporting bases.
Multi-country programs · Multilingual survey data · Global networks & chapters
How to Define Impact Metrics Your Team and Funder Can Use
Define Measures the Organization and Funder Can Both Use
define-impact-metrics-funders-want
Reporting
Align
7
Write the portfolio report for your board or donors
Write the portfolio report for your board or donors
write-the-portfolio-report
Reporting
Funder road
7
Survey Attrition: How to Track Missing Waves in Longitudinal Studies
Track missing waves and matched outcomes
survey-attrition-longitudinal-studies
Feedback
Read
8
Build a wave-status register, compare response groups and report paired change with coverage and limitations.
How to Use Mentor Notes to Review Participant Support
Use mentor notes for support review
mentor-notes-early-warning
Case
Nonprofit Track
8
How do you reduce applicant burden?
Reduce Applicant Burden
reduce-applicant-burden-auto-clarification
Grant
Collect
8
Impact Metric Definitions: A Practical Worksheet and Example
Give Every Number One Definition
one-definition-for-every-number
Reporting
Define
8
Map every funder's ask to one evidence base
Map every funder's ask to one evidence base
turn-reporting-requirements-into-evidence
Reporting
Funded partner road
8
How to Connect Quantitative and Qualitative Survey Data
Connect scores and comments
connect-quantitative-qualitative-survey-data
Feedback
Read
9
Build a linked analysis view and joint display, with clear groups, reporting bases and evidence limits.
How to Calculate SROI as New Evidence Arrives
Calculate SROI — Live, Sourced, and Honest
calculate-sroi-live
Case
Nonprofit Track
9
How to Collect Grantee Reports with Less Burden
Collect Grantee Reports Without Burden
collect-grantee-reporting-without-burden
Grant
Collect
9
Capture each funder's taste, and your own
Capture each funder's taste, and your own
capture-funder-taste
Reporting
Funded partner road
9
How to Analyze Pre, Mid and Post Survey Data
Analyze pre, mid and post surveys
analyze-pre-mid-post-survey-data
Feedback
Read
10
Build a matched pre/mid/post analysis, interpret score movement and retain clear rules for missing waves.
How to Report a Job-Training Program to Grant Funders
Turn a Cohort into a Funder Impact Report
job-training-grant-impact-report
Case
Nonprofit Track
10
How to Follow Up on Missing Grantee Data
Chase Missing Grantee Data
chase-missing-grantee-data
Grant
Collect
10
How to Collect Clean Data Inside Your Workflow
Collect Clean Evidence Inside the Workflow
collect-clean-data-at-the-source
Reporting
Embed
10
Write each funder's report with AI, then check it
Write each funder's report with AI, then check it
assistant-writes-the-funder-report
Reporting
Funded partner road
10
Draft from approved sources, check the claims, and save an accountable report version. Bring the brief from the previous lesson.
Program managers, grant leads and reporting teams
How to Analyze Longitudinal Survey Data
Analyze longitudinal survey data
analyze-longitudinal-survey-data
Feedback
Read
11
Build a continuing analysis record with clear time scales, observed trajectories and limits.
How to Turn a Job Description into a Requirements Checklist
Clarify employer requirements
job-description-requirements-checklist
Case
Social Enterprise Track
11
Review applications without reviewer bias: one rubric, read on arrival, people decide
Review Without Reviewer Bias
review-applications-without-reviewer-bias
Grant
Analyze
11
How to Keep Impact Reporting Numbers Consistent
Get Stable Results From Governed Data
same-numbers-every-time
Reporting
Read
11
Compare your results with outside data: live queries and public datasets
Compare your results with outside data: live queries and public datasets
compare-with-outside-data
Reporting
Toolkit
11
How do you analyze a batch of grant applications?
Analyze a Whole Round
how-to-analyze-a-batch-of-grant-applications
Grant
Analyze
12
How to Measure Outcome Duration and Drop-Off
Measure outcome duration and drop-off
measure-outcome-duration-drop-off
Feedback
Read
12
Build a dated outcome claim, distinguish missingness from outcome loss and test forecast assumptions.
How to Score Candidate–Role Matches with a Clear Rubric
Review candidate–role evidence
score-candidate-role-matches-without-bias
Case
Social Enterprise Track
12
Make every number in your report match its source
Make every number in your report match its source
where-every-number-came-from
Reporting
Toolkit
12
How to Report Job Placements to Impact Investors
Turn a Cohort into a Social-Enterprise Investor Report
job-placement-investor-impact-report
Case
Social Enterprise Track
13
How do you track reviewer conflicts of interest?
Track Reviewer Conflicts of Interest
track-conflicts-of-interest-audit
Grant
Analyze
13
How to Write a Donor Report: Format, Evidence and Example
Design a Report for a Real Funding Decision
donor-report-funders-trust
Reporting
Decide
13
Build a report brief and claim-and-evidence table before drafting. Explain delivery, outcomes, spending, limitations and next actions.
Program managers, grant leads and reporting teams
How to put a credible dollar value on your results
How to put a credible dollar value on your results
credible-dollar-value-on-impact
Reporting
Toolkit
13
Prepare a valuation brief. Decide what the evidence supports, what needs more work, and when an outcome account is enough.
Program, evaluation and investment teams considering social-value estimates
AI Data Access Controls: What Your Assistant May See
Control what the assistant can access
what-the-assistant-may-see
Feedback
Prove
13
Define task-specific access, test synthetic records and verify report-sharing boundaries.
How to calculate the SROI ratio, step by step: value map, financial proxies and adjustments
How to calculate the SROI ratio, step by step: value map, financial proxies and adjustments
how-to-calculate-the-sroi-ratio
Reporting
Toolkit
14
Build a reproducible SROI calculation, test its assumptions and explain the result in a reviewed report.
Evaluation and reporting teams reviewing an SROI calculation
How to Write an Evidence-Based Impact Narrative for a Funder Report
Write a cited impact narrative
impact-narrative-funder-report-cited
Feedback
Prove
14
Build and check a report paragraph using a claim-and-source table, appropriate quotations and clear limitations.
How Do You Read a Grantee Report?
Read a Grantee Report
read-grantee-report-multi-signal
Grant
Analyze
14
How Do You Compute Grantee Variance?
Compute Grantee Variance
how-to-compute-grantee-variance
Grant
Analyze
15
Keep a person’s history connected across programs and staff changes
Follow one person over time
one-person-followed-for-years
Feedback
Shapes
15
Build a participant record that preserves episodes, dates, versions and missingness across repeated collection.
How Do You Build an SROI Value Map?
Build an SROI Value Map
how-to-build-an-sroi-value-map
Reporting
Optional method
16
Build a first value map, keep missing evidence visible, and give each unresolved outcome a next action.
Evaluation, program and investment teams preparing an SROI analysis
How do you track budget, invoices and actual spend for a grant?
Track Budget vs Actual Spend
how-to-track-budget-invoices-actual-spend
Grant
Analyze
16
Multi-Rater Feedback: Connect Perspectives and Protect Context
Connect several perspectives on one person
several-people-describing-one-person
Feedback
Shapes
16
Design subject-rater relationships, reporting rules and a tested multi-perspective feedback record.
How Do You Pick a Financial Proxy for SROI?
Pick a Defensible Financial Proxy
how-to-pick-a-financial-proxy-for-sroi
Reporting
Optional method
17
Compare candidate valuation sources and document why one fits your outcome, stakeholder and reporting period.
Evaluation and reporting teams selecting financial proxies
How Do You Analyze Grantee Reporting Longitudinally?
Analyze Grantee Reporting Over Time
analyze-grantee-reporting-longitudinal
Grant
Analyze
17
Cross-Program Reporting: Combine Results Without Losing Meaning
Combine evidence across programs
many-programs-one-picture
Feedback
Shapes
17
Build a defensible cross-program result with comparable measures, correct denominators and documented exclusions.
How to read Form 990 for a grant review
Read a 990 for Compliance
how-to-read-a-990-for-compliance
Grant
Analyze
18
Pick One Question. Keep Every System You Have.
Run a member-network survey
member-network-survey
Feedback
Shapes
18
Design and test a member reporting cycle with continuing records, coverage checks and authorized results.
Ask your whole grant round anything (Assistant + MCP)
Ask Your Whole Grant Round Anything
ask-your-grant-round-anything
Grant
Analyze
19
How do you build a grant audit trail?
Build a Grant Audit Trail
grant-audit-compliance-trail
Grant
Communicate
20
How do you produce grant compliance and regulatory reports?
Produce Compliance Reports
grant-compliance-regulatory-reports
Grant
Communicate
21
How Do You Roll Grantees Into a Board Report?
Roll Grantees Into a Board Report
roll-grantees-funder-board-report
Grant
Communicate
22
How Do You Build Grant Dashboards and Maps?
Grant Dashboards & Maps
grant-dashboards-geographic-mapping
Grant
Communicate
23