When should we stay on SurveyMonkey Apply instead of switching? +
If your program is intake-led — eligibility forms, conditional logic, payments — and reviewer load is still manageable, SurveyMonkey Apply is fit-for-purpose. Switch when reviewer time, scoring defensibility, or unread long-form content becomes the binding constraint.
What does AI-native application review actually mean? +
A platform that scores every application against your published rubric the moment it is submitted, surfaces the exact sentences supporting each score, and produces a ranked shortlist before human reviewers open the queue. Reviewers arbitrate close calls instead of reading every application from scratch.
Can Sopact Sense replace our forms too, or just the review layer? +
Both. Sense includes a form builder with conditional logic and eligibility branching. Many teams migrate the whole stack; some keep an existing form vendor and pipe submissions in via API or webhook.
How long does migration take? +
Most teams are scoring real applications within two weeks: rubric upload, form import (or rebuild), calibration on a sample, then live. No services engagement required for standard rounds.
Is the AI score defensible to a board or grant committee? +
Yes. Every AI score links to the exact sentences in the application that support it, the rubric criterion they map to, and a confidence level. Committees see why an applicant scored where they did — not just the number.
Can we use our own rubric? +
Yes. Upload it (or paste it) and Sopact Sense scores against your criteria — not a generic model. The rubric is the contract between you, the AI, and your reviewers.
What about bias and fairness in AI scoring? +
Calibration runs surface scoring drift across demographic and geographic segments before the round goes live. Adjust rubric weights, re-run, and audit reviewer overrides against AI scores throughout the cycle.
Do reviewers still have a role? +
Absolutely — and a better one. Reviewers focus on close calls, strategic-fit questions, and edge cases the rubric can't capture. They stop reading every application from scratch and start arbitrating the shortlist.
How does pricing compare to SurveyMonkey Apply? +
Sopact Sense is priced on application volume and active rubrics, not seat count. For teams in the 500–5,000 applications-per-cycle range, total cost is comparable to mid-tier SurveyMonkey Apply plans — and dramatically lower per-shortlisted-applicant once reviewer hours are counted.
