| QUESTION SHAPE |
How many, how often, how much, to what degree. |
Why, how, what is it like, what does this mean. |
Both — typically a "what" question followed by a "why." |
| TYPICAL METHODS |
Closed-ended surveys, experiments, A/B tests, sensor data, validated instruments. |
Semi-structured interviews, focus groups, ethnographic observation, open-ended survey items. |
Survey first to measure, then interviews to explain. Or interviews first to design, then survey to validate. |
| DATA SHAPE |
Numeric — counts, ranks, scales, continuous variables. |
Text, audio, video, image, field notes. |
Numeric joined to coded text via a shared participant ID. |
| ANALYSIS |
Statistics — descriptive, inferential, regression, effect sizes. |
Thematic coding, grounded theory, narrative analysis, discourse analysis. |
Statistical models with qualitative themes as variables, or qualitative analysis stratified by quantitative groups. |
| OUTPUT |
Tables, charts, confidence intervals, p-values, effect sizes. |
Themes, quotes, case studies, conceptual frameworks. |
Themed dashboards where every quote is anchored to a participant whose quantitative profile is one click away. |
| WHEN TO PICK |
The outcome is well-defined, the population is large, and the decision needs statistical confidence. |
The phenomenon is poorly understood, the population is small, or the question is about meaning. |
The decision spans both — most program evaluation, impact measurement, and product research. |
| FAILURE MODE |
Measuring the wrong construct precisely. Statistical power on a question no one asked. |
Rich stories that cannot be quantified across cohorts. Findings that resist scale. |
Two datasets that cannot be joined because no shared ID was assigned at intake. |