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Crossroads

Texas, USA

Invest in what stakeholders value.

How a CDFI aligned its investment strategy with what its stakeholders actually care about, from sourcing to exit.

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The operating problem

Strategy and stakeholder evidence were out of step.

Crossroads needed to align its investment strategy with the outcomes stakeholders care about, from sourcing through exit, rather than treating impact as a separate report.

A meaningful measure

Year-over-year increase in environmental and social loans

One working view

Of comparable impact learning and reporting

A practical change

Job quality, inclusion, and environmental impact inform the investment view.

5+ years — Comparable impact learning and reporting over time.

Customer voice

"Our unwavering commitment to impact drives us and our partners, leading to a $223 million year-over-year increase in environmental and social loans. Collaborating with Sopact empowers us to create real, measurable change for those truly making a difference in our communities." -Eric Donnelly, CEO and director.
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The story

We care to build a resilient, engaged and supported workforce.

Strategy and stakeholders, out of step

Crossroads, which began working with Sopact as Capital Plus Financial, is a CDFI serving underbanked communities. Its challenge was aligning investment strategy with what stakeholders cared about, from sourcing to exit: job quality, financial inclusivity and environmental impact.

Answering ‘how do we know’ required evidence across the whole portfolio.

Our unwavering commitment to impact drives us and our partners, leading to a $223 million year-over-year increase in environmental and social loans. Collaborating with Sopact empowers us to create real, measurable change for those truly making a difference in our communities."

Eric Donnelly, CEO and Director

Frameworks mapped, data integrated

Sopact mapped recognised frameworks (EDCI and GIIN-IRIS), integrated investee data, and produced branded annual impact reports.

Portfolio evidence, from ownership diversity to workplace policies, became something the team could report consistently year over year.

Years of comparable reporting

Crossroads has built multiple years of impact learning and reporting on the same footing, measurable change its stakeholders and board can read, including its Capital Plus Financial reporting.

Bring one workflow. Leave with a path forward.

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