Established in 1968 by Mrs. Coretta Scott King, The Martin Luther King, Jr. Center for Nonviolent Social Change (“The King Center”) has been a global destination, resource center and community institution for over a quarter century.
Multiple programs and surveys created data silos in Qualtrics. Manually downloading, analyzing, and reporting from scattered data was very time consuming and prevented to have quick learnings from data to make informed decisions.
Lack of time and data engineer/analyst in the team prevented them from getting deeper and quick comparative insights.
TKC never analyzed qualitative data even though they collect it due to lack of resources and tools.
TKC partnered with Sopact to establish a robust impact measurement framework for all of their programs. The Sopact team provided needed guidance in defining impact indicators and metrics aligned with non-violence principles and program Outcomes.
Qualtrics was replaced by Sopact Survey that is seamlessly integrated with Impact Cloud so all the Pre and Post surveys over the months from different programs come directly to Impact Cloud.
Sopact Sense was enabled to learn from all the qualitative and quantitative data without any technical knowledge in the team.
Four programs have Outcome strategy, metrics and data for team to learn continuously what is working and not.
TKC team is saving valuable time in downloading or analyzing data for reporting.
New opportunity to learn deeper and faster with Sopact Sense. New research initiatives are added.
Sopact's work contributes to a broader pedagogical shift in the social impact sector. By showcasing the power of data-driven decision-making and learning, it encourages other organizations to adopt similar approaches. This sector-wide change amplifies the overall social impact, as more organizations become equipped to measure, understand, and enhance their contributions to societal challenges effectively.