The Kennedy Center’s social-impact work rests on five pillars, artist empowerment, community empowerment, cultural leadership, impact performance, and REACH activation, running across fourteen programs.
Data came from four stakeholder groups, and aggregating, cleaning, and analysing it was the bottleneck.
Sopact Sense set the data strategy and found the gaps in the historical data; Sopact Survey handles continuous collection and categorises the qualitative responses.
An Impact Cloud dashboard gives the board and staff one view across the pillars.
The team can now continuously identify which programs foster the strongest sense of belonging and empowerment, ongoing data replacing the once-a-year reconstruction.
