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What to Know about Standardized Social Impact Metrics

Metrics

Reading time: 5 minutes

Rachel leads the Actionable Impact Management (AIM) framework development from SoPact's side and oversees partnerships.

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Posted on 2017-07-13

I like to think of each metrics standard as its own 'language.' Standards help us speak the same language as others in our network. If you are communicating your social impact to impact investors, you'll want to speak a language (of metrics) they are comfortable with (Impact Reporting and Investment Standards (IRIS)). If you run in the circles of community organizations, you might want to speak their common language (of which GuideStar is one of many options). If you're seeking a global audience, you'll need to communicate through that lens (possibly the United Nations Sustainable Development Goals). But the presence of standard metrics has both positive and negative consequences for social impact measurement.

For a more complete list of standards, download the Actionable Impact Management (AIM) Volume Two: Metrics guidebook.

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The entrance of standardized metrics offers a few opportunities in the impact space: 

  • Organizations can benefit from the research and development put into the creation of standards when adopting them.
  • If an organization is asked to report to multiple funders, the existence of standardized metrics may help reduce the work of reporting.
  • Well-defined metrics accompanied with definitions, sample answers, usage guidelines, and so on, ensure that the funder and funded organizations are aligned in the ask of each metric.

Standardized metrics also present a few challenges to the impact space:

  • Standardized social impact metrics are overwhelmingly oriented around outputs and activities rather than measuring for results (outcomes) of intervention. This poses a few problems, namely, that it is not measuring anywhere close to the impact resulting from intervention.
  • Strictly collecting data on outputs and activities can lead those reporting to feel like they are being called to meet quotas rather than facilitate their social mission.

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What if you need to speak multiple languages at once? There are a few ways to do this.

  • Linking is the process of finding metrics with a similar ask across standards.
  • Aligning can help you reference the objectives of one standard while sticking to your own metrics.
  • Combining the metrics you use is especially helpful when the standards themselves have outlined a way to do this.

 

Linking

Linking is essentially the practice of taking your identified metrics within one standard and cross-referencing them with similar metrics from another standard. This helps you better communicate your impact to a wider audience.

 Now, going about this is a lot of work. Thankfully, there are some (though not many) pre-composed linking options out there. Most of these efforts are carried out by IRIS. For example: Global Reporting Initiative (GRI) for sustainability reporting + IRIS.

 

Aligning

Aligning is mostly reserved for the United Nations Sustainable Deveopment Goals (UN SDGs). This is because the Global Goals are a bit unique in how they are set up. Rather than a catalog of metrics, they are divided among their 17 Goals, 169 associated targets, and 230 individual indicators. Toniic, and impact investor network has adopted the Goals to their own Goals and set an example of how to align IRIS metrics to the UN SDGs in their T100 Project.

 

Combining

By combining, we mean a list of metrics pulled from various standard catalogs. In the example of the Center for Health Market Innovations (CHMI) and IRIS, the two standards got together and created a joint list of approved metrics for Healthcare Organizations.

 

So Should I Use Standards? That's up to you. If you are searching for an outcome-driven measurement approach and you do use standardized metrics, you may need to add a few custom metrics to the mix. Hopefully this review sheds some insights on the value of standards and the challenges they face. 

 

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