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Social Impact Strategies
Hetal Sheth8/15/22 10:36 AM6 min read

4-Step Guide to Business Strategies for Social Impact for CSR

Business Strategies for Social Impact

In today's world, consumers are becoming increasingly conscious of their purchases' impact on society and the environment. As a result, businesses are under pressure to adopt more socially responsible practices. Social Impact Business Strategies refer to a business's efforts to positively impact society and the environment beyond just making a profit.

Importance of Corporate Social responsibility (CSR) in today's world

Corporate Social Responsibility (CSR) is a crucial component of Social Impact Business Strategies. CSR encompasses a business's efforts to positively impact society and the environment through its operations, products, and services. A recent study by Accenture found that 72% of consumers expect companies to take a stand on social and political issues, and 64% of consumers say they would switch brands to one that supports a good cause.

Examples of Social Impact Business Strategies

There are many ways for businesses to create a positive impact on society and the environment. Some of the most popular include:

  • Socially Responsible Investing: Investing in companies that align with your values and promote positive social and environmental outcomes.
  • Sustainable Business Practices: Implementing environmentally sustainable practices in your operations, such as reducing energy use, waste production, and water consumption.
  • Social Enterprise: Creating a business model prioritizes social impact over profit, such as a nonprofit or a B Corporation.
  • Employee Volunteer Programs: Encouraging employees to volunteer their time and skills to support organizations and initiatives that align with your values and goals.
  • Community Involvement and Giving: Supporting local communities and causes through charitable donations and community engagement initiatives.


The Benefits of Social Impact Business Strategies

In addition to creating a positive impact on society and the environment, there are many benefits to implementing social impact strategies in your business, including:

  • Increased brand reputation and customer loyalty: Consumers are more likely to choose brands that align with their values and make a positive impact on society and the environment.
  • Improved employee satisfaction and retention: Employees are more likely to be satisfied and engaged with their work when they know they are making a positive impact.
  • Positive social and environmental impact: By implementing social impact strategies, businesses can create meaningful change and positively impact the world.
  • Potential for financial benefits: Implementing sustainable practices can help businesses to reduce costs, attract customers, and increase profits.

Why are the right business strategies for social impact are important?

  • Social Impact Strategy
  • Impact Indicators
  • Impact Measurement Tools
  • Flexibility
  • Stakeholders

Impact measurement and management (IMM) is an integral part of the lifecycle of a social program. It affects everything, from program development to implementation and evaluation. 

The right impact strategies should be incorporated in the planning stage of the program or intervention. This is strategic. It ensures that a solid framework is implemented alongside program activities. Forgetting impact strategy can lead to missed opportunities for important data. For example, in an equity and inclusion initiative, data can be collected before and after the initiative to see what changes as a result. 

Corporate social impact strategy

The social impact strategies give us the frameworks to approach the IMM. The strategy helps us to answer the following:

  • What is the problem you are solving? 
  • How are we going to get there?

For IMM, this means looking at the big picture. Often, CSR  focus on program outcomes as their primary data measurement. As we’ve said time and again, outputs are not impacts. The impact is a change that happens as a result of program outcomes over the years. Your organization's equity and inclusion initiative may have trained hundreds of people, but did your employee or client diversity improve due to that training? That's the impact. Developing a simple Theory of Change with only 2-3 outcomes (Impact Experiments) helps impact organizations understand these connections.



Corporate social impact strategy Checklist

Impact Strategy allows social-purpose organizations to design an effective impact management strategy to measure and manage the impact. Regardless of the impact segment you represent, it is essential to develop an impact strategy, target smart capital, and interact with investors and funders. And our view is that to successfully execute that funding journey, you must first have a well-defined impact management strategy.

Impact Strategy Checklist - How to create impact strategy?


CSR Metrics

We use indicators to operationalize strategy. This is how we quantify and measure what’s important about your program. This step is part of the impact data strategy.

To find what’s important, look at your Theory of Change. Use your expertise in the field and talk to your stakeholders. Open communication is the best way to understand what your stakeholders want, need, and are experiencing. 

Build your indicators around stakeholder feedback. This helps you measure progress towards outcomes that matter. In an equity and inclusion initiative, the most obvious indicator would be the demographic makeup of the organization. Still, a stakeholder survey may identify a “sense of belonging” as important. That indicator is of equal importance.

Read More: How to Choose the Right Impact Indicators to Demonstrate Impact?

CSR Impact Measurement

Social purpose organizations avoid IMM due to labor-intensive data collection and analysis. In addition, it seems like a burden to busy program managers or directors. 

Sometimes organizations have access to expensive analytical tools but need someone on staff who knows how to use them. Often, data exists in various systems spread across the organization, including spreadsheets. Lots of spreadsheets are a nightmare. The right technology streamlines this process. Data collection and analysis tech tools should reduce the burden and increase efficiency, not the other way around.

Read More: Mentoring Young People into Adulthood with Impact Data


Effective social impact strategies require flexibility. Silicon Valley tech companies utilize lean, agile, and scrum project management techniques. These approaches allow for an iterative learning process based on experimentation, learning, and change. 

Social Impact strategy formulation based on impact experiments allows CSR o start immediately. It allows for testing the theory of change, gathering data, and making decisions based on the findings. As important as planning is, no plan will ever be perfect. Your impact strategy planning should acknowledge and incorporate continuous learning.


The impact is nothing without the people you’re trying to help. 

When it comes to lasting change, top-down tactics don’t work. Programs that are designed and implemented without stakeholder impact risk wasting valuable resources. Organizations where outsiders decide what is best for a community, air-drop resources, then disappear are not creating sustainable solutions. 

Finding your stakeholder’s voice in each stage of the IMM process enriches your focus. Never forget: We can’t know your stakeholder benefits unless we ask the stakeholders. For example, when discussing equity and inclusion, we only know our effects are working if the stakeholders report changes.

Read More: What are the Barriers to Stakeholder Centric Impact Management?


Driving impactful change in communities means understanding the problem and what effect we’re having on it. The correct data makes this possible. We need the right social impact strategies that help strategize how and what data to collect. Make sure your right social impact strategies incorporate all of these must-haves. For expert IMM consulting, contact Sopact. To learn more about IMM, visit our blog.

Read More: The Art Of Actionable Impact Storytelling


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Hetal Sheth

The founder of Ektta, and co-founder of SoPact, Hetal holds a deep passion for establishing enduring impact management practices in the social sector to have built-in learning and accountability.